With new solutions coming at us constantly, and now the dance of AI such as ChatGPT, what has been your experience working with third-party vendors once the sale is made, and you are at the implementation stage? Without tipping my hand on my experience, I would be curious about yours.
Vendor dumps manuals on the solution and runs12%
Vendor spends less than a day training the internal team54%
Vendor works with our internal team to ensure it functions as needed27%
My IT team prefer to manage implementation on their own7%
Other (please note in comments)0%
139 PARTICIPANTS
VP of Emerging Technologies in Construction, 5,001 - 10,000 employees
Set the expectations with the vendor early on before signing the contract. Content you might like
Autocratic5%
Transformational42%
Servant15%
Laissez-faire6%
Democratic8%
Coaching20%
Others3%
144 PARTICIPANTS
C-Suite in Government, 51 - 200 employees
ERPCTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.Google Chrome70%
Mozilla Firefox17%
Safari5%
IE (Edge)5%
Other (write a comment)1%
1465 PARTICIPANTS