Does your org have any activities or events to recognize Safer Internet Day?

Security Strategy & Roadmap Awareness & Training

Yes (comment and tell us what they are!)64%

No35%

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Director of IT in IT Services2 years ago

I have posted a Safer Internet Day message on LinkedIn.

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For managed service providers (MSPs) with 90% or more of your customer base on monthly subscriptions, what are the top 2 criteria for targeting ideal customers?

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Are you planning to incorporate the metaverse into your company’s technology strategy?

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Curious how people are dealing with fraud, and specifically tech support scams, in their organisation. Our service desk have a protocol (using personal questions and answers or escalation to a manager) when validating staff requesting password resets. This wouldn't be scalable to our wider population. I've heard of one tech firm implementing something simple like 2 random words generated on an internally hosted website every, say, 60s that can be used as a challenge & response. Does anyone have any other smart, easy to use, bits of tech that I should consider as part of a wider on-going education and awareness campaign? I'm assuming this is a hot topic for many of you, given the recent Quick Assist social engineering ransomware attacks.

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