This past year, what was your primary cause of unexpected cloud costs?

Data egress charges for shared persistent data17%

Organic/unplanned adoption43%

Acquisitions/mergers and other external organizational challenges16%

Failure to take advantage of vendor volume discounts3%

Lack of knowledge around services leading to over-subscription16%

Other (please comment below)2%

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Complete13%

This calendar year28%

1-2 years28%

3-5 years9%

No plans20%

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Yes, totally worth it40%

No, bring back the Premier Support36%

Some value but not worth the price22%

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