Which privacy KPIs does your company measure?

Brand trust28%

Transparency62%

Regulatory compliance55%

DSAR volumes14%

None, we don't have privacy related KPIs10%

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Chief Privacy Officer in Finance (non-banking)a year ago

we are also measuring, program maturity (using Gartner), number of incidents, number of complaints, number of High Risk ROPA (after mitigations) and ROPA refresh level.

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Yes49%

Not yet, but we will41%

No10%

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Proven outcomes – Documented success stories and measurable KPIs34%

Implementation confidence – Detailed plan, risk mitigation, and resource readiness47%

Total cost – Clear TCO, price protections, and exit terms39%

Innovation & future readiness – Ability to scale, adapt, and support emerging needs13%

Vendor relationship strength – Cultural fit, governance model, and executive commitment14%

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