In a recent poll asking whether your IT team is a bottleneck in the organization, 51% of responses said "Yes". In your experience, why is it that IT is seen by so many as a bottleneck?
They are engaged late in the process33%
They are under resourced55%
They do not have sufficient budget41%
There are too many projects on which require IT58%
They need to approve all technological decisions23%
The wider business don't have the necessary skills15%
Other - I'll tell you the reason in the comments
Sort by:
The problem with formal IT is that oftentimes the solutions that it needs to put in place have to take into account the needs of multiple stakeholders. This is in contrast to solutions that are created by the business groups themselves via various shadow IT initiatives which have only a single stakeholder and thus can be more nimble than a formal IT project.
The downside of having a large shadow IT capability is the proliferation of hacky, and unmaintainable code and infrastructure going forward. I think most organizations at this point are trying to find the best balance between having an agile shadow IT organization that respond to changing business requirements and rolling such practices back into the formal IT organization in ways that are sustainable.
The business looks at day one deployment while IT looks at operations and sustainment. Areas like enterprise access control, backup and data recovery, incident response, bcp, log monitoring, vulnerability monitoring and many more are not considered when the business does it by “themselves”.