Which technology will be leveraged most by B2B Products in coming 5 years?
Generative AI59%
Blockchain34%
Cryptocurrency34%
Metaverse25%
Cybersecurity29%
Robotics 17%
Data Storage19%
Machine Learning20%
59 PARTICIPANTS
Generative AI59%
Blockchain34%
Cryptocurrency34%
Metaverse25%
Cybersecurity29%
Robotics 17%
Data Storage19%
Machine Learning20%
0-3 months7%
4-6 months43%
6-12 months29%
Longer than 1 year7%
Have not seen a return on our test automation investment8%
Don't know3%
We are currently using AI in our contact center19%
Our data is not easily/fully accessible between departments42%
We use conversational AI for web chats, but not for telephony21%
We just can't justify the investment15%
Other (please comment)1%
No selling.
No recruiting.
No self promotion.
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I believe many of us voted Metaverse simply because it is the less clear for the real scope of work.
I believe the definition itself of Metaversa is fluid as currently related the way you have to interact with.
Gartner itself pushed it to the next (and last) trends.