What are the two most critical factors you need in place to drive digital transformation?

I would like to add that Digital transformation is a buzz word that means many things, but it breaks down to 3 main aspects in my view. people, software and process.

we need to work in these simultaneously to achieve our goals. In my opinion, everyone in the organization can be an ambassador to digital transformation. surprisingly I personally found out that enabling and empowering people is the biggest catalyst to any transformation!. 

Technology offers everything that we need to drive transformation so it is not a critical factor. If the organization achieves to focus the cultural shift towards transformation and dedicate resources on that, all others follow.

Thank you, great discussion topic.
All of these points are important but definitely the cultural change is the hardest in my opinion.

I feel the real crux of any Transformation are summed up in the last 2 things in that list which are most critical.

1. A Clear, Company Wide Digital Transformation Strategy - The North Star that all can follow.

2. Sustained Executive Leadership, to ensure people are motivated, focused, executing, adapting and adopting the strategy and making it part of the DNA.

Everything else in the list above, is a side effect of the 2 points i focus this response on.

A Transformation is never technical, its about an opportunity to change the ways of working to suit the new products and services that drove the change in the first place in response to customer needs / wants / market dynamics. 

This is a continuum, transformations are mere mechanisms for adapting to drastic organisation change to survive with market and tech disruptions, they afford us the skills, templates, lessons learnt to become a continuum of change and to withstand further transformations which as history teaches are a decadent necessity.

Two factors are crucial to digital transformation's success: 

A strong leadership team with a clear vision and strategy, as well as a resilient digital infrastructure. Leaders should understand digital technologies and promote a culture of adaptability and learning. Scalable cloud platforms, agile development methodologies, and AI are all part of a robust infrastructure. 

Using this combination, organisations can navigate complexities and drive sustainable digital transformation growth.