Peer-Driven Insights

Peer Insights

About this topic

Peer Insights refers to questions aimed at gathering a wide range of experiences, perspectives, or best practices from the community, rather than seeking technical solutions.

Featured One-Minute Insights

Jul 2024

CrowdStrike Outage: Impact And Recovery

From grounded flights to stalled out supply chains, the recent CrowdStrike Windows outage caused major disruptions across the globe. Read on to find out how Gartner Peer Community members were impacted, and how they're responding.

Community Posts

We're creating a Platform Architecture function for ServiceNow as we've realized that the Platform needs a level of Governance and Enablement above the individual Solution Designs to set standards, own the shared components etc - has anyone got any ideas or role specs or has done anything similar?

Why is Microsoft Windows the preferred operating system in corporate environment?

Where do you look first to find valuable intel about competitors in your industry?

We are working through different perspectives on the capitalization of IT work. Lots of compounding factors - the move from Clarity to ServiceNow, new IT Finance leadership, more Agile teams, and other changes - have added complexity. Interested in connecting with others who "do it well" and learning about best practices.

We are using a very strong provider for Pen Testing - top right quadrant for sure. However, as we continue to expand and have more requests for pen testing, the current solution is becoming quite expensive. We are investigating Pen Testing as a Service or other more automated/AI enhanced testing. Are others are leveraging these types of services, and how do they feel they compare to traditional human penetration testing?

We are seeing an uptick in SOC 2 reports being issued by individual CPA's instead of CPA firms. While the CPA is certified, the firm / GRC tool that completed the work is not, but the CPA has signed the opinion. We are looking to see if other companies are accepting these reports as valid.

Are you using any CRM software in your company?

Yes92%

No8%

As we see the news on Sam Altman leaving OpenAI and the explanation of his exit, I wanted to tap into this community's power to understand your reading on this decision. What do you think?

We're excited to be hosting an upcoming webinar with Diana McKenzie and Marina Levinson on the Board Perspectives on the Impact of COVID-19. Please register via the link below, thanks!

home.pulse.qa/webinar_board_perspectives_on_the_impact_of_covid19

We're excited to have launched a few new things recently.
>> Updated Profiles that show strengths, interests, and posts. This is what we will use to send questions / polls to the right people;
>> Strengths are based on the number of upvotes received for an answer;

We're adding a badge next to verified members and enabling users to see each other's tech stack as well. This will also enable us to contact the right people for product-centered questions.

We're embarking on an AP transformation - has anyone got experience with Coupa, Medius, Esker, Basware, SAP or Oracle for P2P that is willing to share insights?

Why is Six Sigma not widely used in software development industry?

We are in a world obsessed with the latest technologies, where it seems everything even working should be updated or upgraded to avoid the "imposed" in my opinion "digital obsolescence myth". How inclined are you towards innovation and change when the existing systems are certainly working effectively?

Very inclined: I believe in constantly pushing for innovation and improvement, even if the current systems are effective48%

Moderately inclined: I'm open to innovation and change, but only if it clearly enhances or adds value to the existing systems47%

Not inclined: If the current systems are working effectively, I prefer to maintain stability and avoid unnecessary changes4%

View Results

With the Spring conference season in full swing despite what's on the official Agenda's, what have been, or do you think will be, the biggest topics of discussions:

AI Chat34%

Banking25%

M & A12%

Employee Retention11%

Digital Transformation14%

Competition1%

Other (please note in comments below3%

View Results

We are in the process of implementing a chatbot for our local government site with intentions to deploy for internal use only for testing. We are having problems quantifying is the cost around token consumption. I know that cost varies depending on the model used, but does anyone have any useful estimators. Consumption calculators I have found don't seem particularly useful. What methods for estimating cost did you use? Did you use number of searches against the site?

We are looking to identify a solution for secure mail functionality that is available for our customers on our external facing digital apps that replaces a current vendor. The solution should have typical inbox features, user experience and be able to integrate with our network security tools. We are not planning to build, but looking for a vendor solution. Anyone using these type of solutions or any recommendations on vendors who can provide this in an enterprise scale?

About this topic

Featured One-Minute Insights

CrowdStrike Outage: Impact And Recovery

Community Posts

Community Posts

We're creating a Platform Architecture function for ServiceNow as we've realized that the Platform needs a level of Governance and Enablement above the individual Solution Designs to set standards, own the shared components etc - has anyone got any ideas or role specs or has done anything similar?

Why is Microsoft Windows the preferred operating system in corporate environment?

Where do you look first to find valuable intel about competitors in your industry?

We are seeing an uptick in SOC 2 reports being issued by individual CPA's instead of CPA firms. While the CPA is certified, the firm / GRC tool that completed the work is not, but the CPA has signed the opinion. We are looking to see if other companies are accepting these reports as valid.

Are you using any CRM software in your company?

As we see the news on Sam Altman leaving OpenAI and the explanation of his exit, I wanted to tap into this community's power to understand your reading on this decision. What do you think?

We're excited to be hosting an upcoming webinar with Diana McKenzie and Marina Levinson on the Board Perspectives on the Impact of COVID-19. Please register via the link below, thanks!home.pulse.qa/webinar_board_perspectives_on_the_impact_of_covid19

We're embarking on an AP transformation - has anyone got experience with Coupa, Medius, Esker, Basware, SAP or Oracle for P2P that is willing to share insights?

Why is Six Sigma not widely used in software development industry?

With the Spring conference season in full swing despite what's on the official Agenda's, what have been, or do you think will be, the biggest topics of discussions:

We're excited to be hosting an upcoming webinar with Diana McKenzie and Marina Levinson on the Board Perspectives on the Impact of COVID-19. Please register via the link below, thanks!

home.pulse.qa/webinar_board_perspectives_on_the_impact_of_covid19