We have been hearing so much about AI Chat and how it's going the "change everything". Perhaps we are hearing too much? Or its dominating / distracting from other business issues? How has it affected your business?

I see it as an opportunity, not a distraction. It's too late to pause the development of AI and chatGPT. As innovators, we should be focused on learning the technologies, staying ahead of the curve, being mindful of necessary regulations/protections, and embracing the potential. 

AI will become a normal technology we leverage to advance society. Just like the internet. 

Right now, AI is a bright and shiny toy. It instills shock and awe, and many people are jumping in to test its limits. I predict there will be an initial and perhaps lengthy honeymoon with this technology and we'll see an initial boost to productivity. Over time, however, I also predict that we'll become so reliant upon AI that people will lose their creative edges and will ask AI to do their thinking for them. This is the real danger of AI.

I am very curious about the responses that had no effect in your business m, reason is there are many activities that can benefit from generative AI and are low hanging fruits and most likely employees are using generative AI tools without companies knowing. My suggestion is spend some time learning what is possible, where it helps and what is simply hype.

I love the innovation taking place. As a Citizen Developer myself, I see low code, no code still have complexites but having AI alongside to guide and help shape...its a win. 

That said, I 100% believe you need the basics FIRST. Not AI first. Imagine a place where we have AI build all those apps we need. One needs to change or breaks. Who will understand it enough to be able to engage and decide what to alter?

For me, AI is still a way off that step but its coming in 2-3 years perhaps.