Where do you need more resources the most in your engineering org?

Developer/engineer headcount19%

Leadership headcount32%

Tool/platform upgrades19%

Security17%

Employee training3%

Data management1%

Cloud1%

Automation3%

Let me see the answers3%

Other

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Yes49%

No51%

Yes, we have a dedicated Customer Success operations role18%

Yes, but this Operations role also supports other functions and departments such as Sales and Marketing58%

No, but we plan to fill one within the next 12 months13%

No, we have no plans to add a Customer Success operations role9%

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