Has anyone done any SLA metrics in contracts for Managed Print Services?
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What are some best practices, including those commonly used in other companies, for managing contingent workers, especially in terms of tracking and verifying time and pay rates for maintenance and construction work? This includes considerations like tracking level (project vs. task), accuracy verification, using data sources (e.g., security card swipes, GPS tracking), and the digital/self-service aspect (what's the difference on mobile or a web app vs. spreadsheet or paper-based).
Pick a time from a scheduling app or website48%
Arrange a time by email49%
Arrange a time by phone2%
It depends (tell us in the comments!)2%