Peer-Driven Insights

Procurement

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Sabine Bieschke

PagerDuty, Inc.

Software, 1k - 5k

Amit Singh

Google

Healthcare and Biotech, 10k+

Mohammad Saim

Philips Healthcare

Healthcare and Biotech, 10k+

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Community Posts

I am looking for guidance and insights from someone with experience in making and executing a strategy for standardising hardware procurement across the enterprise. Could you share the insights gained from this process, including what aspects were successful and which ones were not?

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Does anyone have any experience implementing an Electronic Medical Record at national level across multiple health care institutions ? What strategy did you adopt? How did you approach the requirement gathering, design, and implementation processes? What were the main challenges you experienced?

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The traditional model of device procurement and management is showing its age. We're exploring how Device-as-a-Service (DaaS) and Windows Autopilot can simplify global device delivery—without owning inventory and relying on build-to-order machines. If there was globally available, enterprise-grade hardware, consistent and reliably available... are you interested to drop "build-to-order" and enjoy "smart buy" options enabled with zero-touch provisioning ?

Yes – get me out of the logistics and stock management57%

Maybe – depends38%

No – we need unique custom specs5%

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How much do you allow technical leads/architects to make certain buying decisions without prior approvals?

Never15%

Sometimes72%

About half the time8%

Most of the time3%

Always

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If you've lost (or suspect you will lose) a significant amount of your annual budget due to government funding cuts, what measures are you implementing from a sourcing and supplier management perspective to optimize costs without cancelling contracts?

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How (if at all) are you adjusting your 2025 budget to account for tariff increases on international goods?

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What challenges have you recently encountered in managing the increasing number of SaaS vendors within your organization? And how did you handle it?

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Can anyone share the tools/platform needed for IT Asset, Software and Vendor Management in banking ? Could be standalone, could also be CMDB related for higher quality management.

What are some best practices for agile procurement processes in a research & innovation context? Particularly in the public sector.

Has anyone done any SLA metrics in contracts for Managed Print Services?

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Is Vendor Management part of Procurement in your organization?

Yes, it's integrated together49%

No, VMO is separated47%

Other (comment below)3%

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What are some best practices, including those commonly used in other companies, for managing contingent workers, especially in terms of tracking and verifying time and pay rates for maintenance and construction work? This includes considerations like tracking level (project vs. task), accuracy verification, using data sources (e.g., security card swipes, GPS tracking), and the digital/self-service aspect (what's the difference on mobile or a web app vs. spreadsheet or paper-based).

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In your opinion, what could cloud providers do to truly address cloud lock-in concerns and give you more flexibility as a customer?

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Has anyone faced what you consider to be higher than necessary software renewal fees this year because of "inflation"? Is this showing up for you as a real problem, or is this just the media blowing it out of proportion?

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Does anyone have experience integrating WhatsApp in their retail core business processes? Has it been successful?

The Service Desk Team is working thousands of tickets related to hardware accessories. These are a lot of small tasks and inefficient manual deliveries. We are looking for a Self Service Portal for ordering and direct delivery, without going through IT. Has anyone implemented this kind of Self Service? What about Amazon's capabilities - as they are good at shipping items globally? How do we control this?

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