Anyone using ServiceNow as an ERP system? What functions and areas are covered and processed in this system?
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CTOa year ago
Used it as a HRMS not so great
Used it as a HRMS not so great
Build seamless, secure customer experiences with identity40%
Great customer experiences fall apart without secure identity47%
Identity is the foundation for creating seamless, secure customer experiences12%
Increased Headcount13%
Decreased Headcount31%
Altering of responsibilities or job skills34%
Enhanced productivity20%
Decreased productivity
Other
No selling.
No recruiting.
No self promotion.
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Similar, used at HMH but not fully developed or rolled. Seems to have potential but would need strategic direction and buy-in.