My business is very hands-on and in-person, so I'm not sure that an offshoring model could work. But the thought has started to cross my mind for the help desk, because I can't retain that skillset; that person is the first one to burn out.
One of the coolest things I did just before the pandemic was dive into the digital nomad lifestyle. I had some leave to burn, so I went and lived in one of these shared housing communities for a week, which is where all the digital nomads go. The talent you find in those places just blows your mind. You go to the coffee shop downstairs and there are these people working, throwing ideas left, right and center. You could sit there for a year just to steal ideas and you can't find that energy anywhere else.
Yes – very optimistic!33%
Yes – mildly optimistic.53%
I’m not sure6%