What is the biggest mistake leaders make when attempting to keep up with digital transformation?
And this is coming from the guy who worked at Facebook for almost seven years. I think Facebook is a classic example of this. We have become divided as a country because we can't agree on our politics, but that's not because it's new—it's not like all of a sudden socialists and conservatives and libertarians and all that just popped into the equation. It's that we've used technology to highlight the connection between people of like-mind and really mute the interaction of people with different mindsets, and we broke discord in the process of doing that. And my solution to that problem is the same: turn the damn thing off.
We need to figure out a way to disarm the audience before we put them together because that's our biggest problem. We come in with armor up and the minute something even attempts to challenge a position we have, we immediately just block out all relationship to fact or real-world evidence in order to protect our position. And all of us, regardless of whether it's politics or whether to buy a server, or whether to go into public cloud, need to be open to that risk in our jobs.
And we're in a place where people are reading into everything in a very negative way as well. So they're looking for a reason to react, a reason to come out with an alternative point of view.
I lived in England for four years back in the early 2000s. They had cameras in garbage cans to make sure that you were putting your recycling in the right can.
The second issue, very connected to the above, is the lack of cohesive strategy for your digital transformation.
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