Which business unit is best to draw support from to successfully launch a modernization initiative?
Senior Executive Advisor in Software, 10,001+ employees
The role of CIO or CTO is not just about being strategic, it’s about being a real people person, trying to be empathic and reaching out to people. You also need to be a good storyteller so that IT is not always pigeonholed as a cost center that’s just turning the wheels and creating widgets. Promote the fact that IT is more around the business value, customer delight and all the other positive things that are the reason that the company exists in the first place. A lot of people forget that when they’re looking at all their project statuses and spreadsheets. They take away the story and dilute the messaging there.
CEO in Services (non-Government), Self-employed
Finance would probably be first. Support without available capital would be counterproductive :)It really depends on the type of business you're in. For manufacturing I would say global supply chain, and engineering.
For pharmaceutical it might be product marketing.
For insurance it could be sales or channels.
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Director of IT, Self-employed
One thing I do is include them in the meetings about the changes that will take place and get their opinion. I also lay out the pros and cons of the changes and how it will effect us as a team moving forward.We are not doing regression testing10%
25% manual, 75% automated50%
50% manual, 50% automated28%
100% manual, 0% automated8%
Don't know2%
712 PARTICIPANTS
Founder, Self-employed
Work travel is a privilege. Embracing your experience to meet new people, and see the beauty of nature and culture wherever you go.$300 - $400 Million29%
$401 - $500 Million47%
$501-$600 Million7%
$600 Million +7%
Unsure11%
182 PARTICIPANTS
Because whilst the people at the top will create the momentum, your modernization project is going to fail unless you've got the influencers at the bottom to help embed it in the culture and change the way things are normally done. Without them, the moment the pressure from the top lessens, things start to revert back. I see that happening all the time.
Sometimes I have found that my cheerleaders are not always at the top. Sometimes they’re way below, a very good influencer who is really able to communicate all the way to the top.