What can a cybersecurity leader do to improve job satisfaction for their team? What sorts of tactics make a real impact in your experience?

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Data Protection Officera year ago

Treat your employees as adults. I'm going to trust my employees to do their job until they give me a reason not to. When I give a remote employee a task, I’m going to assess how they get that task done. The idea of
‘When’ they get that task done, to me, is irrelevant as long as the task is done. However, if the task is not done, then that trust is broken and then you have to look at other things to help you understand why it wasn't done. But I think to increase satisfaction, employees want to feel like they’re trusted. They want to feel that they’re heard. They want to feel that their work means something. Therefore, I'm going to trust them, and I'm going to treat them like an adult. I think those things help to give employees that sense of satisfaction in their work, role, and team.

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Group Director of Information Security in Bankinga year ago

Security job dissatisfaction of an employee is completely a leadership issue here, and the leaders have to work to connect. There’s a quote by Peter Drucker, “Culture eats strategy for breakfast”, but I actually think it should be “Organizational structure eats strategy”. Undefined job roles, org structure, constantly changing goal posts, and not adhering to the annual objectives or the performance objectives that have been laid initially during the performance life cycle is what is a main factor that leads to a team's job dissatisfaction. If we align this and reduce the noise coming to our team members as much as possible, assign the key performance indicators and stick to those key performance indicators, and assign the job roles and responsibilities correctly—not push anything and everything that comes our way down to a team member whose initial job was not to do that particular task—I think these are core areas which improve job satisfaction for the team members.

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