How do you build trust and reputation when working remotely?
VP, Director of Cyber Incident Response in Finance (non-banking), 10,001+ employees
Our culture, in general, is such that when you're on a teleconference, most people's cameras aren't on. So we tried to turn those cameras on a bit more so that we could at least maintain a two-dimensional view of the people we were working with. And then there were casual get-togethers after hours for a movie night or game night or whatever to be social. We did a lot of that during the pandemic.Executive Architect in Healthcare and Biotech, 10,001+ employees
The company I just left had that problem. We did a lot of video conferences before the pandemic, but we all knew each other, so having the cameras on didn't seem necessary. After a year some of us started putting our cameras on, I think we just had enough of talking to a list of names or PowerPoint slides.
Executive Architect in Healthcare and Biotech, 10,001+ employees
I recently joined a new company and the distancing measures were just extended. Consequently I may not get the opportunity to meet my colleagues or clients in person for several more months. I've made a point of introducing myself to people I might need to know, and scheduling brief, casual zoom meetings with them. I also do my homework about the individuals I meet, getting to know them through LinkedIn and the corporate org chart. I start with an elevator pitch-like introduction and do a lot of listening. It seems to be working!CEO in Services (non-Government), Self-employed
For those who know you trust and reputation are already in place but these can easily disappear as if it was a cold call, as visual cues and nuance are often lost in text and even video. where all. To counter this, think of a zoom call like a presentation, stand up, use your hands more, instill the feeling of being in the same room. Most importantly though, always deliver value.Content you might like
Follow up to my previous travel question… What is your favorite place to travel to for work and why?
Director of Systems Operations in Healthcare and Biotech, 10,001+ employees
By far the best place for me to travel was Shanghai. Loved the city and the vibe. Singapore is also an amazing place to have to be stationed for work.Adding MDR and other advanced security28%
Consolidating vendors48%
Expanding product breadth33%
Automating processes52%
Outsourcing strategies (ex: SOC or NOC)19%
Differentiating from competitors25%
Focusing on reputation building14%
Moving more to the cloud17%
Redefining MSP metrics3%
212 PARTICIPANTS
I just brought on two college graduates and they're stuck on Zoom calls all day as they get onboarded. It's going to be a challenge for them in their first few months to make an impact on the company.