If you like the technology and product, how do you deal with a vendor salesperson (or another company contact) that violates your beliefs or values? i.e. acts disrespectful to you or your team

1.5k viewscircle icon1 Upvotecircle icon6 Comments
Sort by:
CIO Strategic Advisor in Services (non-Government)3 years ago

There are many reasons why you might not like working with your sales person. If it gets to a point where the relationships is not tolerable, I would have a conversation with the sales person. If that did not fix the issues, I would ask the vendor to assign a different sales person to my account. It isn't a pleasant experience, but I have had to do this on a number of occasions over the years.

Lightbulb on1
CTO in Healthcare and Biotech3 years ago

I would contact their immediate boss and explain to this person the situation the salesperson had that made me feel that way. With this, I would ask for a new salesperson to keep the business relationship accordingly. I will write an email to my Manager, HR, and the contacts in the vendor's company so everyone will be in the loop.

Fractional CIO in Software3 years ago

If the salesperson is not acceptable you should make it known to the company and depending on the action they take, you should evaluate whether to stay of find another vendor

Director IT Business Management in Healthcare and Biotech3 years ago

We typically use a VAR (value added reseller) and ask them to find someone else at the vendor that aligns with my values/beliefs.

CIO in Education3 years ago

Move on

Lightbulb on1

Content you might like

Emotional Intelligence30%

Communication66%

Organization3%

View Results

Creativity11%

Emotional intelligence/EQ60%

Critical thinking21%

It depends – varies from position to position2%

Something else (please comment to explain)4%

View Results