What are folks using for a HR ticketing system that includes automated workflows, reporting and tracking? Ideally it would be embedded in WorkDay if not part of Workday itself.


17.8k views17 Upvotes13 Comments

Manager Total Rewards and Org Design in Finance (non-banking), 501 - 1,000 employees
We use servicenow
5
VP of IT & Innovation, 1,001 - 5,000 employees
Salesforce ITSC has nice APIs you could use to plug into WorkDay.
1
Head Talent Development in Software, 1,001 - 5,000 employees
we are using eNate, which could also be integrated with other tools 
1
Director - IT Finance & Vendor Management in Consumer Goods, 10,001+ employees
We use ServiceNow
2 1 Reply
IT Manager in Healthcare and Biotech, Self-employed

We are as well. We've been using SN for IT and recently moved to use it for HR. Experience with Workday is also relatively new.

1
HR Manager in Government, Self-employed
We are in the process of launching Workday Help. In our tenant, it does not include automated workflows, but will include reporting and tracking. 
1
IT Analyst, Self-employed
We are using Service Now
1
IT Manager in Transportation, 10,001+ employees
ServiceNow, TrackSpace
Director of IT in Government, 10,001+ employees
Service Now
Recruiter Consultant, 1,001 - 5,000 employees
We use ServiceNow
1
Head Talent Development in Software, 1,001 - 5,000 employees
eNate
1

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