Is money always the critical factor in talent retention & attraction?
We're probably at the cusp of an evolution in enterprise working. We know there's going to be X amount of retention, so we need to take that as table stakes. What are we going to do with the people out there? Are they the right change agents for us? Are they the right people to help drive our organization forward?
How do we value the people who are sticking along with us in these hardships, instead of just focusing on hiring new people? Because I guarantee that will tick off people who are already working inside the organization if they feel that their loyalty is not being appreciated. So it's a very complex situation. The monetary aspect is the last thing that we need to look at.
I heard from a very sage HRBP that I met while at eBay that there are four elements in deciding whether or not to accept a job:
1) Is the job itself interesting
2) Is there a career path
3) Respect of the exec leadership team
4) Compensation
Fully agree. A good analysis from McKinsey here (https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/great-attrition-or-great-attraction-the-choice-is-yours).
See the scatter plot inside. In short, employers think that people leave because of a better job or higher comp. But instead, employees site "valued by manager", "valued by organization", "sense of belonging" as their top reasons to stay.
Oh Wow, thank you so much. And the McKinsey analysis is so very interesting. Thank you so much for sharing. There's so much I can relate to here.
It is what makes them be challenged in an intrinsically way, you must ask yourself what is their drive to be at the company? Is it knowledge? Is it to be part of a successful company or an awesome team? Are they following up someone at the team as a mentor?
They might be questioning themselves if they leave to another company, what they will be leaving behind vs what they will be gaining in the end. If the balance goes to the other company, then they will be leaving.
I once read about the happiness formula, where:
Happiness = Reality - Expectations
If your expectation is higher than your reality, there is no happiness.
If your reality is higher than your expectation, then you are happy.
In the end, people will stick at your company if they feel they are happy about what you give then intrinsically & extrinsically.
Will good employees stay only for the money? Certainly not, it’s a combination of things. Money plays a significant role if someone is underplayed or well below the market then yes, that might be a reason to lose a good employee. In my experience, the employees that are the most motivated and engaged are not always the ones that are paid the highest. It depends on what drives them. More often than not employees want to feel valued and respected, have a sense of belonging and clear path for their career progression.
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Sometimes it's for a really good reason. For example, if you want to program in C##, and I don't need any C## programmers, then let me write you a letter of recommendation, because you did a great job for us. But if you're going because we're not giving you the right work-life balance, well, why can't I make your schedule more flexible? If we're not giving you projects that you find valuable, you feel like you're just a little cog in the machine, stuck in your cube. Let me get you out of your cube and give you a bigger project or larger perspective.
It's about finding those things that make people feel valued intellectually, because the people I really want to keep are those who contribute intellectually. It's not what they do with their hands, because that changes over time. The issue is how to keep them engaged so that they become less likely to want to leave. They're already here. I don't need to keep them here; I need to figure out why they want to be somewhere else. And if they want to make a lot of money and telecommute from the beach, I can't win that race. But if they have kids and they want to get them off the bus in the afternoon, but we used to make them sit in their office, I am perfectly comfortable with accommodating that. Because in the end, you'll do a better job than you did sitting in your office, worrying that your kids weren't being picked up.