Are you requiring remote employees be on camera? We're finding that as remote work is prevalent, those turning their cameras on is inconsistent. It's always been encouraged but not mandated. How are you handling this? 

17.6k views184 Upvotes16 Comments

IT Manager in Healthcare and Biotech, 10,001+ employees
Depends on the meeting.
If it's a small peer meeting or team catchup where everyone is contributing equally then prefer camera on. Especially the speaker.

If it's a meeting where the information flow is more one-way, like a project or staff update and there's a powerpoint involved, then usually prefer camera off for participants. Speaker's camera state is their preference. Bandwidth conservation is more important than seeing faces.
Design Manager in Telecommunication, 10,001+ employees
Remote employees should be given target based on their work performance there basic salary + incentives should be defined. Something like complete task ABC and  earn more rewards
IT Manager in Finance (non-banking), 501 - 1,000 employees
in my opinion, remote work should be on target based performance whether the camera is turned on or off it makes no different as subsequent time the work will want to turn off camera because it make them uncomfortable to work. but if  the company hope to achieve result, KPI should be the base on Remote work.
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IT Manager in Finance (non-banking), 501 - 1,000 employees

in my opinion, remote work should be on target-based performance whether the camera is turned on or off,  it makes no difference as subsequently, most workers will want to turn off their camera because it makes them uncomfortable to work. but if the company hopes to achieve a result, KPI should be a based factor to monitor Remote work.

Strategic Banking IT advisor in Banking, 10,001+ employees
As a matter of best practice, it's encouraged to at least have the camera turned on for greeting everyone at the very beginning of the meeting.   Then, people wanting to turn it off could.   

At first, people were complaining about their background (having to clean their room) but today's, everyone is using a background image.   

I feel it adds a more human touch to a meeting when you could see each other faces.
Legal Manager in Software, 1,001 - 5,000 employees
Depends on the call. Between team members - cameras off. If you are with a client/customer cameras on unless the client/customer prefers cameras off. 
Product Management Manager in Software, 11 - 50 employees
Having a camera on/off is dependent on the type of meeting.

Performance based kpi tracking is helpful for remote employees.

Don't track lines of codes vs track efficiency of code, don't just track tasks done cz in that case they will just try to Mark them off from their todos instead of it tracks the impact of the results.

Encouraging them for camera on is also helpful.
Marketing and Innovation Manager in Hardware, 1,001 - 5,000 employees
Remote work works better with asynchronous communications. Define very well the goals, deadlines and objectives expected of each professional.

By reducing the number of synchronous interactions, you automatically increase engagement in them.

If your business needs a lot of synchronous communication, avoid remote work.
Customer success manager in Transportation, 1,001 - 5,000 employees
Yes, remote work is the best 
Cloud Advocate Lead in Software, 10,001+ employees
It really is a cultural thing. Is the meeting organiser saying "hey, I'd love to see all of your faces, if it's convenient?" Is there an underlying issue that people don't feel comfortable being on camera, or the discussion isn't engaging enough and they want to multitask? Don't mandate cultural things. Get managers to ask directs during 1:1s what their hesitations are.
We find more camera on during small meetings or larger discussions, and an unwritten etiquette for participants to go camera off if it's more a single person presenting webinar.
Data Manager, Self-employed
Here what I believe (supported by IMD research):
As soon as camera is off, we have doubts over the level of engagement - and disengagement is contagious. Camera on ensures visibility of emotions, and this contagious.

That presumes that we are really communicating (and not "telling" or "controlling").

Saw some examples of large meetings to share information, i.e. without communication.
I try NOT to do those in a live call, but rather record and allow people to see "asynchronous"

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