We are at the edge of closing a contract with Crowdstrike Falcon Complete, a MDR-solution including managed service for monitoring the security of our infrastructure 24/7. The functionality looked promising during a short pilot we organized. We are now in the contracting phase and discovered that we need to pay upfront for a three years contract. For a managed service I find this rather strange, while I am used to pay on a monthly, quarterly or sometimes yearly basis. Does someone in the peer group has the same experience with Crowdstrike?

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Director of Enablement2 years ago

I was always under the perception that Crowdstrike operated on a net-60 opex model. Are they asking for the TCV in a lump sum?

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