Where are you seeing real agentic AI break through the hype? Would be interested to hear practical use cases – whether they're from your org or examples you've heard elsewhere.
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CIO in IT Servicesa year ago
Here is an agentic ai use case that our company developed for the PGA Tour and AWS. The application automates generating commentary based upon data collected by ShotLink, which tracks every shot by every player for every tournament throughout the year:
https://aws.amazon.com/blogs/media/pga-tour-automates-play-by-play-commentary-with-amazon-bedrock/

I'm seeing real agentic AI making strides in areas where autonomy and decision-making at scale provide a clear advantage. In cybersecurity, AI-driven threat detection systems are autonomously identifying and mitigating risks faster than human analysts. In IT operations, AIOps platforms are proactively resolving incidents before they impact users. In customer service, AI agents handle complex workflows, reducing reliance on human intervention. And in smart cities, agentic AI optimizes traffic flow and energy usage in real time. The key breakthroughs are happening where AI isn't just analyzing but actively taking corrective actions with minimal oversight. Curious to hear where others are seeing tangible impact!