Issue 1

Build resilience for your business in the new/next normal into 2021 and beyond

How to anticipate, prevent, recover, and adapt for effective business continuity

Assets

There was one unified call for the design of the planning experience. It was more than a call; it was a demand. It was a demand from an exasperated software user community that was tired of learning and re-learning tools that they use too infrequently to master and that are too heavy on functionality and light on usability. Plan building needed to be simplified.

Plan Building with Business Continuity Management

Fairview Health Services is an award-winning nonprofit healthcare system. For more than 100 years, it has had an exemplary record of helping to make life better by meeting community healthcare needs in Minnesota, the upper Midwest, and beyond.

Case Study – Fairview

Source: ServiceNow

Return to Home

Build resilience for your business in the new/next normal into 2021 and beyond is published by ServiceNow. Editorial content supplied by ServiceNow is independent of Gartner analysis. All Gartner research is used with Gartner's permission, and was originally published as part of Gartner's syndicated research service available to all entitled Gartner clients. © 2020 Gartner, Inc. and/or its affiliates. All rights reserved. The use of Gartner research in this publication does not indicate Gartner's endorsement of ServiceNow's products and/or strategies. Reproduction or distribution of this publication in any form without Gartner's prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity", on its website.