Greetings
I’d like to welcome you to our ongoing conversation around Resiliency and Business Continuity Management and offer some related resources to help you in your transformational journey.
Especially in this new normal, most companies tell us that they don't have a complete picture of what's happening in various parts of their business. To stay ahead of risks and plan for recovery means having visibility and control of your technology, suppliers, people, processes, facilities and their related threats.
As your business grapples with uncertainty and change, ServiceNow can help you manage through disruption, build long-term organizational resilience, and find savings to fund recovery in this new normal. One example of this is the work we did with Aegon to harness live dynamic data at the time of an event to inform immediate action. Read more
Another example is from our Now on Now program. Using the Now Platform, we’ve developed a robust business continuity program, strengthening our operational resilience for critical assets and operations resulting in automating 85% of manual tasks, moving 160 spreadsheet plans to 1 view in the ServiceNow BCM platform and saving $400K annually.
In this newsletter, we outline how your teams can focus on operating business-critical services, maintain business continuity, and mitigate risk enterprise-wide. We’re on the front lines with you and here to help.
Stay well,
Vasant Balasubramanian
Senior Director and GM for Risk at ServiceNow
2020 Strategic Road Map for Business Continuity Management
- David Gregory | Roberta Witty
- 21 February 2020
Security and risk management leaders targeting greater organizational resilience will need to ensure that their business continuity management programs are viewed as strategic imperatives by linking them to the development of corporate objectives and customer delivery commitments.
Key Findings
- The momentum of digital transformation projects will outpace the ability of organizations to accommodate the changes, introducing additional complex threats. Neither the pace of change, nor the evolving risk landscape will wait for business continuity management and organizational resilience strategies to evolve and catch up. [...]
ServiceNow Content
Plan Building with Business Continuity Management
There was one unified call for the design of the planning experience. It was more than a call; it was a demand. It was a demand from an exasperated software user community that was tired of learning and re-learning tools that they use too infrequently to master and that are too heavy on functionality and light on usability. Plan building needed to be simplified. [...]
