The Energy & Utilities Division

Engineering's organization includes a specific division dedicated to the Energy & Utilities market. It is the largest and recognized Competence Center serving this market.

Its experience has been built up in over 35 years of industry practice and can count on the expertise of 950 professionals. They are fully dedicated to provide solutions to more than 175 clients and have developed a level of market know-how that has made Engineering the leading reference in Italy.

Energy & Utilities Division provides IT & business solutions to clients operating in Utilities sectors: Water, Gas, Electricity, Heating and Waste. The experience achieved over the years is based on an extensive knowledge of specific industry processes. Engineering supports the client along every change management project, being able to understand, interpret and anticipate the market trends. Customer Relationship Management, Billing, Payments Life Cycle, Business Intelligence, Workforce Management, GIS, SCADA, AI, IoT, and Energy Consumption Disaggregation, allow the client to integrate processes across departments and divisions, enhancing their customer care and increasing their efficiency. Highly professional training activities and advisory services are provided to facilitate the integration of new tools within the client's organization.

Offering

Engineering is able to provide a complete offering set for the Energy & Utilities market. It ranges from IT products to professional services aimed at providing value to clients.

Product – Engineering has developed a modular suite composed of multi-service software products: Net@SUITE. It responds to the specific requirements of utility firms and it is perfectly scalable to the dimensions and needs of clients. Engineering's software solutions are able to satisfy any law requirements, duly guaranteeing data accuracy. Such solutions are designed to be easily integrated with other systems and implemented in the future. Thanks to the knowledge of business processes and database frameworks, Engineering can also manage the full migration of previous software applications to the new solution or the integration of third parties' product to the current applications. Net@Suite is provided both On Premises and Cloud.

Engineering has currently been developing Home EnergIA, an IoT cloud based platform, enabling NILM (non-intrusive load monitoring) for the disaggregation of home energy consumption.

Services – Engineering provides services in two main different environments.

• On Premises: maintenance through a dedicated customer service and professional services for all new implementations and changes: both customer and Engineering infrastructure;
• Cloud: software as a service and professional services for E2E process outsourcing.

Clients can always count on an organization consulting unit able to increase business performance thanks to specifically tailored business process reengineering projects. Furthermore, a normative consulting unit is dedicated to the study of the new regulations issued by national authorities and to translate them into IT solutions, ensuring compliance with regulations. Moreover, Engineering has its own training school able to fulfil the demand for technical, methodological and managerial training.

Value – Engineering is able to provide clients in-depth Industry know-how and the use of state of the art technologies: they both are backbones in Engineering value proposition.

The strong trust between Engineering and the customer represent a critical success factor: so responsibility in project management includes fairness in software mix offering and accuracy in delivery.

Market and Customers

Leader Partner For Leader Companies

These market shares are really relevant and have been built over the years thanks to Engineering's approach of sharing knowledge with the market.