After making the initial decision to try a technology, which of the following would make you feel most satisfied with the experience?

Enterprise & IT Service Management (ITSM)

Length of time to fully evaluate11%

Ability to save work during trial40%

Little effort to configure or set up trial26%

Little effort to demonstrate value to stakeholders15%

No payment or pre-commitment for trial6%

Little effort to understand trial terms

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Director of Network Transformation2 years ago

Ease of use always rated high for me.  

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