After making the initial decision to try a technology, which of the following would make you feel most satisfied with the experience?

Enterprise & IT Service Management (ITSM)

Length of time to fully evaluate14%

Ability to save work during trial41%

Little effort to configure or set up trial20%

Little effort to demonstrate value to stakeholders18%

No payment or pre-commitment for trial5%

Little effort to understand trial terms0%

486 PARTICIPANTS

1.2k views1 Comment

Director of Network Transformation, Self-employed

Ease of use always rated high for me.

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So many improvements in an organization depend on not just talking about change, but actually implementing change - specifically: - improving culture - especially at the individual level around owning and delivering on concrete goals or everyday processes - strong accountability - especially around tasking, outcomes and ownership to get-things-done - rising productivity - especially around digital-first and digitally-savvy behaviors like asynchronous work, and peer-to-peer knowledge transfer - continuous improvement in processes - especially via crowdsourced ideas for improvement becoming adopted by everyone - continuous innovation - especially in a way that's process-driven so that lots of ideas can go through a pre-designed funnel Which of the following are true, in your organization?

People & Leadership Strategy & Architecture Cloud +15 more

Accountability - There's no system for accountability - we just rely on people keeping their word33%

Innovation - There's a structured process to contribute an idea and see the eventual outcome and decisions52%

People - Our company finds it difficult to do any of the above33%

People - Laggards hold things back but certain people and teams make it happen31%

General - We find it difficult to do any of the above15%

IT - We are held back from most of the above by legacy systems and a dependence on IT24%

Processes and Workflow - We've reached a point where email, chat and documentation have been replaced with accountable tasking and repeatable processes17%

Processes and Workflow - We publish processes or documentation and try to keep it up-to-date13%

Something else (comments below)1%

634 PARTICIPANTS

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What's a quick win for optimizing spend? What's been your focus or "lowest hanging fruit"?

People & Leadership Strategy & Architecture Cloud +28 more

Chief Information Officer in Healthcare and Biotech, 1,001 - 5,000 employees

Our quickest spend reduction came from end point standardization and the narrowing of standard equipment to a menu of options. A standard replacement scheduled was implemented allowing a reliable prediction of endpoint costs. ...read more

If you had a magic wand - what's the #1 daily business challenge you'd eliminate?

People & Leadership Strategy & Architecture Cloud +57 more

CTO in Software, 201 - 500 employees

Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.

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What services matter most (or are your favorite) in alignment with your cloud provider? i.e. Database/warehouse (like Redshift), analytics, AI/ML…

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Director of IT in Healthcare and Biotech, 501 - 1,000 employees

Overall fit of the provider's services is key in any recommendation when selecting one of the big 3 clouds for any organization. Multi-cloud is significantly more difficult than most companies realize, and selecting a ...read more

If you are a current SAP customer, when do you plan to migrate to SAP S/4HANA?

People & Leadership Strategy & Architecture Cloud +73 more

No plans on undergoing a migration yet35%

Currently deploying SAP S/4HANA27%

Migrating to SAP S/4HANA within the next 1-2 years17%

Migrating to SAP S/4HANA within the next 3-6 years10%

Already have SAP S/4HANA in production9%

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