How would you describe the ROI of GenAI at your organization so far? Do you think the technology is critical to future strategy, or overhyped?
ROI has been substantial22%
ROI has been moderate66%
ROI is nonexistent7%
Unsure2%
48 PARTICIPANTS
ROI has been substantial22%
ROI has been moderate66%
ROI is nonexistent7%
Unsure2%
Lack of IT resources 7%
Difficulty aligning new tools with existing tech stack 25%
Data migration issues 12%
Agility issues 7%
Privacy and security concerns10%
Vendor limitations 5%
Difficulty measuring ROI30%
Something else (comment) 2%
No selling.
No recruiting.
No self promotion.
Rules of EngagementFAQsPrivacy
© 2025 Gartner, Inc. and/or its affiliates. All rights reserved.
How would that have been measured? As AI can get you next level when it comes to an creative concept, and works fast. But the human factor stays important! Also, at starting with AI. The learning process for prompting (time consuming trail&error) should be taken into account.
But when there - experienced and well - curious about the business case behind your ROI!