In your opinion, what challenge is most difficult to overcome when integrating martech tools with existing systems? Can you share in the comments how you overcame that challenge?

Lack of IT resources 3%

Difficulty aligning new tools with existing tech stack 31%

Data migration issues 9%

Agility issues 3%

Privacy and security concerns12%

Vendor limitations

Difficulty measuring ROI37%

Something else (comment) 3%

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Communications Manager in Retaila year ago

The biggest blocker with any tool is having team buy-in. A tool is useless unless it is used (shocking I know)

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Yes, it has been significantly overhyped, and does not deliver on ROI promises13%

Yes, it has been somewhat overhyped, but delivers on some ROI promises25%

No, it has not been overhyped and delivers on all of its promises25%

Not, it has not been overhyped, and we believe it will deliver ROI in the future38%

Too early to know for sure

We have not invested in GenAI for our marketing organization

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Last-click/single-touch

Multi-touch attribution (MTA) 8%

Data-driven attribution (i.e., AI)66%

Marketing mix modeling (MMM) 25%

Incremental testing

We don’t use formal attribution models

Something else (comment)

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