How often does your company abandon a SaaS solution due to lack of use?

We abandon 1 of every 2 solutions (50%)11%

1 of every 3 (33%)47%

1 of every 5 (20%)19%

Less than 20%21%

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The data19%

The people43%

The processes21%

The policies12%

I wish I knew5%

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Yes, but it doesn’t exist yet26%

Yes, and it already exists41%

No, but I wish23%

No, and I don’t think it needs to9%

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How often does your company abandon a SaaS solution due to lack of use? | Gartner Peer Community