For those who have tried complex systems as a way to drive digital and business transformation, what has been your experience?
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CPO in Retail3 years ago
Change Management has been the biggest challenge and adoption.
Change Management has been the biggest challenge and adoption.
Strongly Agree28%
Agree63%
Disagree11%
Strongly Disagree1%
Yes, no questions asked10%
Yes, but only on clearly different terms or a more appealing role 59%
Maybe, I don’t have strong feelings21%
No, once I’m gone that’s it9%
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I would not use the word complex or introduce a complex solution to drive digital and business transformation. Instead, transparency and automation is a preferred option to engage the business operations. Everyone wants more insight into their own process.