Are you working on or have had successful implementations of self-service in hourly / mobile workforces? Particular industries of interest I would like to benchmark are manufacturing, transportation, retail and construction. 

I have done  self service roll out  on Hourly workers  (Manufacturing and Energy) . One of the projects came off the back of moving away from clocking cards  and then it made sense to roll hours collection with  absence / Holidays etc . The issue was getting the Line Managers disciplined enough to regularly go on line and validate  the entries . ( previously the cards were just seen as always correct ) .   The beauty of it is that there is no secondary keying of data in . Also the employees  could see how many hours  they had booked  and what their shift pattern was  and what oppurtunity there was for  O/T  and at what rate . 

Obviously there is a back end advantage for the business in that it allowed more detailed analylitics on matching people to shift slots 

Yes.  I have implemented ESS and MSS features in a U.S. manufacturing company with rotating shift workers.  Change management and communication is improtant, but as long as the system works, and pay and benefits etc. are correct, the noise is minimal.  We are all so used to this type of tescnology in our everyday lives, it's really almost an expectation.  We all research and purchase many things online, includinge goods and services.  30 years, ago, it wwas difficulte to introduce to the plant workers.  But not today. They generally have positive fedback about having the power and information or ability "at their fingertips".  We offer a couple of computers for employees to use, but many download the HRIS app to their phones for their convenience

In my previous company (tyre manufacturing)  the direct workforce was simply using the plant wifi so they were digitally connected despite a private device (and no complaints from the unions ;-)) on top we offered kiosks (like at an airport) where you could print your payslip or any certification by just using your employee ID. For trainings, laptops were available in meeting rooms so people could log in the learning portal and participate. What is key is that your management supports this and that IT is ready. Hourly workers should not be discriminated over office staff by being mobile enabled, just because they are in a manufacturing role.

Not familiar in this sector in my recent years but am aware through my knowledge and research that there are quite a few employee self service software that would capture everything. in one app. Eliminate. double entry. Reduce HR’s workload by giving your employees an app where they can update personal details, check their schedules, access timesheets and PTO, and download W4s and