What insights do you have about implementing either UKG or Workday as a new HRIS? We are a mid-sized (~600 employees) company with global operations in the US, Israel and India and are looking to bring more processes under one system.
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I’m not familiar with UKG, but I’ve used Workday at a few different companies. Workday offers global capabilities, including support for multiple languages, currencies, and compliance with various international labor laws and regulations. This will definitely simplify HR management since you have an international presence. And as you know, Workday integrates HR, payroll, and finance functions into a single platform, which will help to streamline your operations, reduce data duplication, and improve data accuracy. Having a single source of truth for your data is a game changer!
My experience with UKG HRIS is with the talent modules and LMS.
The LMS is buggy and not well supported by UKG. For instance, we've spent months trying to discontinue scheduled compliance training and relaunch it using a new schedule with credit to those who have taken the courses on the original schedule. We've confirmed that the upload files are correct with a UKG consultant but continue to receive errors.
The performance management module offers options for ratings and open-ended questions, but not both in the same review. It also does not allow for a double-blind input for employees and managers. We have not yet used other talent modules.
I understand from my colleagues that the core HR functions for employee records, payroll, timekeeping, document management, and benefits work fairly well.
I would personally recommend Workday as an HRIS,as it is easy to implement globally at any scale.
Below are some of the advantages:-
User-Friendly Interface: Workday offers an intuitive and user-friendly interface, making it easy for HR professionals and employees to navigate and use the system effectively.
Cloud-Based: Being cloud-based, Workday allows for easy access from anywhere with an internet connection, promoting remote work and collaboration.
Scalability: Workday is scalable, making it suitable for small businesses and large enterprises alike. It can adapt to a company's growth and changing HR needs.
Integrated HR Functions: Workday provides a unified platform for various HR functions, including HR management, payroll, benefits, and talent management, streamlining HR processes.
Real-Time Reporting: It offers real-time reporting and analytics capabilities, enabling data-driven decision-making and insights into workforce trends.
Security: Workday places a strong emphasis on data security and compliance, providing peace of mind for organizations dealing with sensitive employee data.
Regular Updates: Workday continuously updates its system to keep up with changing HR trends and compliance requirements.
Support: Workday offers comprehensive customer support, including training resources and a dedicated support team.
Mobile Accessibility: Its mobile app allows employees and managers to access HR functions on the go, improving accessibility and efficiency.
Community: Workday has a thriving user community, allowing organizations to learn from others and share best practices.
If you are looking to pay globally, UKG will not meet your needs as they do not support payroll in Israel or India. Both will be able to support almost all HR areas (Recruiting, Onboarding, Talent Management, Employee Surveys, Performance Management, Compensation and Benefits) but Workday is much more streamlined than UKG. Customer support is critical and I recommend talking to both current customers and customers who have left to understand their issues.