I am looking to introduce a new unit under IT Governance, Strategy Department to focus on the following areas: - IT Performance Management (Strategic/ Operational KPI's ...) - IT Services Management (Service Catalogue/ Incidents, Problems monitoring ...) - Products Management (For better alignment with business owners ...) What are the recommended titles of this unit?

Team & Organizational Design People & Leadership

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Director of IT in Education24 days ago

Some where in there if you already don’t have, add risk management component.

Director of IT24 days ago

I recommend naming the unit 'IT Performance & Service Excellence Unit' as it reflects a strong commitment to continuous improvement and high standards in both performance and service delivery. This title aligns well with organizations aiming to enhance operational maturity and strategic alignment

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no title24 days ago

I support this. That unit will embrace performance of the whole department and IT Services, IT Performance and Service Excellence sounds perfect.

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