Is solution selling dead?
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Move on and focus on other customers33%
Get prospect on the phone36%
Engage prospect on other medium (LinkedIn or other social media)8%
Start a drip campaign13%
Something else8%
I am looking for advice on shifting my contact center's QA program focus from call quality to gathering customer experience insight.
Always43%
Often14%
Sometimes25%
Rarely14%
Never3%

If we accept that “a solution is a mutually agreed to answer to an issue or opportunity” then solution selling is still alive.
I would ask, as opposed to what? You can layer on value or insights.