B2B SaaS companies — What is your current ratio of CSM to total paying customers?
< 1:1011%
1:10-2543%
1:25-5032%
1:51-1008%
1:101-2002%
1:201-10002%
>1:1000
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Looking ahead, is your company planning to invest more in digital, white-glove customer service models?
Yes78%
No21%
With AI adoption accelerating across enterprises, what do you view as the top information security challenge that leaders should address? How can CISOs, VPs and Director’s align governance, risk and security investments to enable AI innovation without creating new exposures?
Trust Empathy and compassion