Exhibitor Directory


Gartner Customer Experience & Technologies Summit 2019 will help you develop a shortlist of technology and service providers who can meet your particular needs. You’ll receive exclusive access to some of the world’s leading technology and service providers in a variety of settings.


NTT DATA Corporation

NTT DATA is your global innovation partner anywhere around the world. Headquartered in Tokyo, with business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development to business IT outsourcing. We share the aspiration of our customers to realize innovation. With foresight into future needs and deep understanding of our customers, we envision new businesses and services as well as solutions to support them. We share with our customers the dreams to achieve greater prosperity of business and society.

ServiceNow Japan K.K.

ServiceNow makes work better across the enterprise. Getting simple stuff done at work can be easy, and getting complex multi-step tasks completed can be painless. Our applications automate, predict, digitize and optimize business processes & tasks, across IT, customer service, security operations and human resources, creating a better experience for your employees & customers while transforming your enterprise. ServiceNow is how work gets done.

Sprinklr Japan K.K

Introducing Sprinklr’s digital listening RPA/BPM/BI capabilities with actual use-cases in order to propose how global brands are able to capture, analyze, and act on consumers conversations, unlocking insights and cutting-edge applications to drive positive impacts to their businesses.

salesforce.com Co.,Ltd.

Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. Our cloud-based applications for sales, service, marketing, and more don’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.


Commerble Inc.

Commerble is EC Cloud Platform aimed for "Continuous Growth for EC Business" and provided as "PaaS".On Commerble, developer can customize as Commerble with their own needs.Commerble provides excellent performance and scalability to EC Business, and enable connect to Core System and WMS and Martketing tools. Now our distribution on the platform is 2 to 3 billion yen in a year.

Domo K.K.

Domo is a provider of the leading cloud-based operating system for business.

Netyear Group Corporation

To guide our client’s business to success, we carry out all production, from planning strategies, project construction, introduction of various solutions and long-term operation support. Each service team utilizes original methods to guide our clients to greater success. Using both qualitative and quantitative approaches, we take charge of a wide range of activities from design, development, and operation of a website and marketing platform, as well as campaigns. The advantage of our project management is that requirements indicated by user experience design are reflected in system development connected to the core.

Syno Japan Inc.

Originating in Northern Europe, Syno Japan is an IT company specializing in the collection, processing, and reporting of various forms of consumer data, all from a traditional house in the hills of Kamakura. Responding to client needs for more services and functionality, we have developed a proprietary SaaS solution that, while keeping costs down, offers a high level of scalability and customizability, regardless of the user’s industry. Through the “democratization of data” you can fully utilize its value.

Twilio Inc.

Cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale. Get started with a free trial.


Acquia Japan G.K.

Acquia is the open source digital experience company. We provide the world’s most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of - giving our customers the freedom to build tomorrow on their terms. To learn more, visit acquia.com.

Kofax Japan

Our intelligent automation helps transform information-intensive business processes, reduces manual labor and errors, minimizes cost, and improves customer engagement. We combine RPA, cognitive capture, mobility & engagement, process orchestration, analytics capabilities and professional services in one solution. This makes it easy to implement and scale for dramatic, immediate results that mitigate compliance risk and increase competitiveness, growth and profitability.

NTT Communications Corporation

NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including the leading global tier-1 IP network, the Arcstar Universal One™ VPN network reaching over 190 countries/regions. We offer robust support for customer's digital transformation, and also create new business using AI and IoT.

Qualtrics Japan LLC

Qualtics is the technology platform that organizations use to collect, manage, and act on experience data (X-Data™). The Qualtrics XM Plagorm™ is a system of action, used by organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 9,500 enterprises worldwide, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and iconic brands.

SAP Japan Co., Ltd. (SAP Customer Experience)

SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, purpose-driven outcomes, and sustainable growth. Our solutions help you differentiate your business with simple, helpful, and personalized customer experiences. Our fourth-generation customer relationship management (CRM) clouds can help you engage consistently with customers at every touchpoint – building trust and lifetime loyalty. Experience the fourth generation of CRM. Built for emerging business models, SAP C/4HANA brings together customer data, machine learning and microservices technology to power real-time customer experiences across sales, service, marketing, and commerce and beyond.



Revolutionizing business through data science and analytics, Alteryx empowers everyone in an organization to experience the thrill of getting to the answer faster. The modern, end-to-end Alteryx analytics platform enables analysts and data scientists alike to discover, share and prep data, perform analysis – statistical, predictive, prescriptive and spatial – and deploy and manage analytic models. Hundreds of thousands of people in enterprises all over the world rely on Alteryx daily to deliver game-changing results.

Genesys Japan Co., Ltd.

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes. Genesys on-premise and cloud solutions are built to be fluid, instinctive and profoundly empowering. Combining the best of technology and human ingenuity, we work the way you think. Visit genesys.com

Quadient Singapore Pte Ltd

Quadient, a Neopost Company, provides technology that enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Quadient supports thousands of clients and partners worldwide in the financial services, insurance and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.

Tealium Japan K.K.

Tealium revolutionises today·fs digital businesses with a universal approach to managing customer data across web, mobile, offline and IoT. With the power to unify data from a single source of truth, Tealium·fs Universal Data Hub enables organisations to leverage real-time data to create richer, more personalised digital experiences.

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