Discover more about CX strategy, trends and more at Gartner CX & Technologies Summit in Tokyo, Japan

Take advantage of special Gartner hotel room rates


Hotel reservations 2020/2/12 - 2020/2/14

Please note you must be registered for the conference to book a hotel reservation at the discount price. All rates below are including TAX. You may be required to pay the Tokyo accommodation tax additionally. Please check with the hotels.

Grand Prince Hotel Shin Takanawa 
Superior Natural Twin Room(29m²)
Special rate 21,780 JPY per night (Room only) 
+ 3,000 JPY for breakfast per person

Shinagawa Prince Hotel Main Tower 
Twin Room (21m²)
Special rate 19,360 JPY per night (Room only) 
+ 2,400 JPY for breakfast per person

Shinagawa Prince Hotel Annex Tower 
Double Room (20m²)
Special rate 19,360 JPY per night (Room only) 
+ 2,400 JPY for breakfast per person


Grand Prince Hotel Shin Takanawa
Tel: +81-(0)3-3442-1111
Hotel Access

Shinagawa Prince Hotel Main Tower / Annex Tower
Tel: +81 (0)3-3440-1111
Hotel Access

Please inform about "Gartner Japan" when you make a room reservation. These special rates WOULD NOT BE OFFERED to bookings via travel agency. Rooms at special rates are limited. Please check availability with the hotels.

Please cancel a booking to a hotel by 6pm (JST) on One day before your arrival. Any cancellation after 6pm (JST) on a day before your booking, the Customer will be charged for one night room rate.

Not registered yet?
You’ll need to register for the conference before you can book your hotel room. Register Now

Tokyo Conference Center Shinagawa
Area Shinagawa 3rd, 4th & 5th Floor, 1-9-36 Konan, Minato-ku
Tokyo, 108-0075 Japan

Fraud alert

Please be advised that in the conference industry we often come across fraudulent service providers that claim to be able to offer hotel reservation services. Please note that Gartner has not authorized them, or any other organization, to contact you on our behalf. We encourage you to avoid these attempts by not engaging with suspicious emails or calls.

We recommend that attendees follow the booking instructions on the Venue page to make all hotel reservations. Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges, and your reservation for the conference may not be valid.

If you are contacted by a fraudulent service provider, please be sure to inform Gartner at

For a list of the fraudulent hotel providers that have been reported to Gartner, please click here.