Monday, 05 October, 2026 / 5:00:00 PM - 7:30:00 PM BST
Harbour 1
Registration and Information hours for the day.
Tuesday, 06 October, 2026 / 7:30:00 AM - 6:00:00 PM BST
Upper Boulevard
Discover cutting-edge tools, diagnostics and actionable resources at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our business and technology insights platform and learn how Gartner's leading tools like AI Use Case Insights, AI Maturity Assessment for HR, and Accelerators can help you make faster, smarter decisions on your mission-critical priorities.
Tuesday, 06 October, 2026 / 7:30:00 AM - 6:45:00 PM BST
Harbour 1
Registration and Information hours for the day.
Tuesday, 06 October, 2026 / 8:40:00 AM - 9:00:00 AM BST
Maritime Suite 10
With so much to see and experience, ensure you don’t miss a thing. Attend an insightful presentation highlighting sessions, peer activities, the HR Xpo, and helpful resources. Grab a coffee after the session and begin networking with peers.
Tuesday, 06 October, 2026 / 9:30:00 AM - 10:15:00 AM BST
Maritime Suite 24 & Maritime Suite 26
AI is delivering productivity gains across the workforce. Yet organizations are learning that greater productivity does not reliably translate into lower costs. The real opportunity lies in using AI to create value that wasn’t possible before. Join this session to learn how HR can help organizations concentrate AI investments, redesign work faster, and reinvest workforce capacity for growth.
Tuesday, 06 October, 2026 / 10:15:00 AM - 11:00:00 AM BST
HR Xpo, Level 0 & Level 3 Foyer
Join us for coffee and tea during a brief break between sessions.
Tuesday, 06 October, 2026 / 10:15:00 AM - 11:00:00 AM BST
Upper Boulevard
Did you know Gartner offers local peer networks for CHROs? These peer-driven CHRO communities provide an opportunity for you to: - Connect with other local CHROs through year-round in person and virtual programs - Gain new ideas, validate strategies and learn best practices from peers navigating similar challenges - Build new connections and strengthen your trusted professional network Learn more about joining your local CHRO community at the Gartner C-Level Communities area in the Upper Boulevard.
Tuesday, 06 October, 2026 / 10:15:00 AM - 6:45:00 PM BST
HR Xpo
Visit the Xpo to meet with solution providers and experience live product demonstrations. Attend a Stage session to see technology in action. Network with peers and executives from leading technology and service providers.
Tuesday, 06 October, 2026 / 10:30:00 AM - 10:50:00 AM BST
Stage 2
AI is helping organisations make faster, better-informed decisions. But a decision only creates value when people understand what it means for them and act. This session explores the distance between organisational intent and employee action, and how a new generation of employee experience technology can help organisations turn decisions into coordinated action, at scale.
Tuesday, 06 October, 2026 / 10:30:00 AM - 10:50:00 AM BST
Stage 1
Most organizations don't fail at strategy - they fail to turn strategic choices into operating models that teams can executer. HRBPs can't lead transformation alone, but when embedded early, they become strategic partners who turn intent into aligned, sustainable results. Join AlignOrg as we explore how to elevate HRBPs into strategic advisors, the value they bring leaders, and practical steps to build strategic capacity while reducing risk.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:30:00 AM BST
Maritime Suite 26
Each year Gartner surveys hundreds of CHROs about their challenges and priorities for the coming year. Join this session to learn the top CHRO trends and priorities for 2027 and how you can use these to inform your strategic plan.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:30:00 AM BST
Maritime Suite 8
AI is already changing how we work, make decisions and interact, but most HR policies have not kept pace. That leaves organizations exposed to real workplace issues, from biased hiring, promotion or performance decisions to inappropriate AI-generated content, confidentiality breaches and employee misuse of AI tools. This session shows HR leaders how to identify where policies fall short and update them before the next crisis forces action.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:30:00 AM BST
Maritime Suite 6
As executive leaders look for ways to cut costs, demonstrating the business value of inclusion and the employee experience is imperative. However, CHROs struggle to quantify their impact. Attend this session to learn how to reframe business value, connect key data points to strategy and forge the partnerships necessary to track and report the business impacts that will resonate with your leaders.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:30:00 AM BST
Maritime Suite 10
Recruiting leaders face tremendous pressure to deliver the scarce talent needed to fuel business transformation. However, economic volatility and AI-driven innovation are creating uncertainty about how to drive recruiting forward. Join this session to learn how top recruiting leaders will address these challenges in 2027 and beyond as an input to your strategic plan.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:30:00 AM BST
Maritime Suite 9
For 2025, AI has catalyzed high-magnitude, high-stakes change across organizations. Subsequent "trickle down" impacts are driving second and third order changes. As long as organizations are pursuing AI value, none of this will stop any time soon. 78% of CHROs agree that workflows and roles will need to change to get the most out of their organization’s AI investments. CHROs who adapt their strategies to effectively manage change as work continuously and unpredictably evolves will succeed. Join this session to learn how.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:30:00 AM BST
Maritime Suite 7
In today's volatile and uncertain environment, emerging risk management has shifted from a specialized concern to a universal mandate. In this breakout, CHROs will define their role as enterprise risk leaders; how to surface, prioritize and act on emerging risk categories, from risks rooted in talent to business, technology and regulatory risks with workforce implications that can put enterprise goals at risk.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:30:00 AM BST
Maritime Suite 24
Today’s senior leaders must possess a different set of capabilities that enable them and their organizations to activate growth in this environment of catalytic change. This breakout will help CHROs select and build the right capabilities to develop in senior leaders. This breakout will take a best of approach and will highlight data and best practices within and beyond the HR practice.
Tuesday, 06 October, 2026 / 11:00:00 AM - 11:20:00 AM BST
Stage 1
Get an insider’s view of the latest Magic Quadrant for Talent Acquisition (Recruiting) Suites, including key shifts in vendor positioning and emerging trends shaping the market. This session will highlight what differentiates Leaders, Challengers, Visionaries and Niche Players, and what it means for your organization’s recruiting technology strategy. Walk away with actionable insights to inform your next talent acquisition investment and stay ahead in a rapidly evolving landscape.
Tuesday, 06 October, 2026 / 12:00:00 PM - 12:30:00 PM BST
Maritime Suite 24
See how Ahold Delhaize, one of the world's leading food retailers, transformed HR for more than 384,000 associates across 17 brands and nine countries by simplifying a complex HR landscape and delivering a mobile-first employee experience. Learn how consolidating Core HR and payroll improved efficiency, enhanced the employee experience, and established the foundation for AI, workforce insights, and future innovation.
Tuesday, 06 October, 2026 / 12:00:00 PM - 12:30:00 PM BST
Maritime Suite 26
Henkel didn't just adopt a new tool, it rebuilt how it manages talent from the ground up. Under its AHEAD framework, Henkel moved succession planning away from siloed, offline processes toward unified, AI-supported planning based on skills. Discover how AI-powered talent intelligence creates company-wide transparency into successors, helping leaders identify the right candidates for the right roles across Henkel.
Tuesday, 06 October, 2026 / 12:00:00 PM - 12:30:00 PM BST
Maritime Suite 8
Organizations invest heavily in AI, but face employee fatigue and adoption friction. Learn how to turn recognition into a catalyst for change. Discover how Achievers' framework builds soft accountability, reinforces critical behaviors like learning and adaptability, and accelerates AI adoption. Walk away with practical tactics to reward experimentation, rebuild employee trust, and turn human-AI potential into business outcomes.
Tuesday, 06 October, 2026 / 12:00:00 PM - 12:30:00 PM BST
Maritime Suite 7
AI agents can do more than automate hiring tasks, but deploying them everywhere is not the answer. Hear how UCB is applying agents across talent acquisition by starting with the process problem, not the technology. Explore where agents are delivering value, how UCB keeps human judgment in hiring decisions, and a practical approach for deciding where agents belong.
Tuesday, 06 October, 2026 / 12:00:00 PM - 12:30:00 PM BST
Maritime Suite 6
Agentic AI has quietly transformed the org chart into a mixed human-digital workforce, but most HR functions lack a plan. This session maps how to integrate agent capacity into workforce planning, establish clear governance and ownership, and maintain human accountability for every agent decision in your organization.
Tuesday, 06 October, 2026 / 12:00:00 PM - 12:30:00 PM BST
Maritime Suite 9
At Lloyds Banking Group, recognition happens every minute across teams, functions and geographies. Tom Lee, Head of Performance, Attendance and Recognition, shares how embedding it into existing tools helped make appreciation visible, increased engagement with recognition, and provided insight into org wide recognition practice. For global HR leaders, this is a practical case study, what worked, what didn't, and the lessons learned along the way.
Tuesday, 06 October, 2026 / 12:00:00 PM - 12:30:00 PM BST
Maritime Suite 10
As AI makes insight more accessible, execution becomes the number one differentiator. Competitive advantage now depends on how effectively leaders turn insight into action. Join Orgvue to learn how AI levels the playing field; and therefore why workforce decisions must become a core part of business strategy, and what leaders can do to overcome common execution and accountability barriers.
Tuesday, 06 October, 2026 / 12:30:00 PM - 2:15:00 PM BST
Harbour 4, Level 1 & Grab & Go Café on the HR Xpo
Join us at Harbour 4 to network with your peers and make new connections over a seated lunch. Alternatively, head to HR Xpo for a Grab & Go lunch! Engage with your peers, Gartner analysts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Tuesday, 06 October, 2026 / 12:45:00 PM - 1:15:00 PM BST
Maritime Suite 8
Executive leaders seeking to develop an augmented workforce as part of their autonomous business strategy face three critical points of tension: capacity reallocation, emotional adaptation and work redesign. Resolving all of them will make the workforce more engaged and generate value. Join this session to learn how to build your future-ready workforce.
Tuesday, 06 October, 2026 / 12:45:00 PM - 1:15:00 PM BST
Maritime Suite 7
Is your HR data ready for AI’s power or is poor data holding you back? The path to transformative AI in HR begins with your data foundation. Join us to unlock the secrets of turning messy, unreliable information into your competitive edge. Discover actionable steps to build trustworthy, representative and effective data for AI-driven HR solutions. Leave with a clear roadmap to elevate your data and unleash smarter decisions, greater value and lasting impact in the age of AI.
Tuesday, 06 October, 2026 / 12:45:00 PM - 1:15:00 PM BST
Maritime Suite 6
As AI adoption accelerates and the workforce transforms, L&D leaders face a pivotal moment in redefining how learning fuels performance. This session highlights the key trends shaping the 2027 learning landscape and their implications for a modern L&D strategy — giving you the clarity to set a focused roadmap for the year ahead.
Tuesday, 06 October, 2026 / 12:55:00 PM - 1:15:00 PM BST
Stage 1
Every hospitality recruiter has felt it: hundreds of applications, a handful of hours, and a service that cannot slip. Daryl Sutcliffe managed exactly that, at scale, for years, and still does as Director of Projects and People Experience at wagamama. In this session, she breaks down the process she built, the stakeholders she had to convince, from finance to legal to final approval, and the results that followed.
Tuesday, 06 October, 2026 / 12:55:00 PM - 1:15:00 PM BST
Stage 2
HR owns the workflows that touch every employee, across functions. That makes HR the natural starting point for building enterprise agentic infrastructure across IT, payroll, and finance. Join to discuss: - How HR can deploy AI at scale and automate end-end workflows? - Leveraging HR capacity recovered and new competencies developed - Learnings from Wipro: 100+ actions across HR, IT and payroll, 240K employees, 50% HR Ops cost reduction
Tuesday, 06 October, 2026 / 1:20:00 PM - 1:40:00 PM BST
Stage 1
As AI continues to reshape work, DXC is working with Cornerstone to build a people intelligence layer to match tasks to the right people & capabilities. DXC's Chief Data Officer Vikay Narayen will explain how skill data enables project staffing, workforce planning & continuous reskilling, so organisations move beyond static people plans to continuously understand demand, deploy the right combination of human & AI, & close capability gaps - fast!
Tuesday, 06 October, 2026 / 1:20:00 PM - 1:40:00 PM BST
Stage 2
AI is reshaping HR's role in the business, from a support function to a strategic driver of confidence, engagement and performance. This session explores how HR leaders across Europe can lead through that shift, operating within frameworks like the EU AI Act. Learn how to connect people strategy to business outcomes, take a visible, data-driven seat at the table, and turn AI adoption into a genuine leadership advantage.
Tuesday, 06 October, 2026 / 1:45:00 PM - 2:05:00 PM BST
Stage 1
What if HR could see what’s next before acting? This session explores how world models can help HR move from hindsight to anticipation by mapping possible outcomes and testing talent strategies before decisions are made. Business HR connects talent signals to business impact and business priorities to workforce decisions. See a live simulation, explore the realities and constraints of world models, and learn from Crunchr’s AI journey.
Tuesday, 06 October, 2026 / 1:45:00 PM - 2:05:00 PM BST
Stage 2
As AI reshapes tasks and roles, workforce planning must connect people’s skills to the work that needs to be done. Skills-based resource management helps organizations redeploy talent, close capability gaps, and align capacity with changing business priorities.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 8
CHROs The pace of business and tech change has made traditional future-state HR tech planning less useful. CHROs are simultaneously under pressure to deliver AI-enabled productivity, workforce outcomes, and measurable ROI. As a result, HR leaders need a different approach to tech decision-making; one that prioritizes outcomes, evaluates options based on current realities, and continuously recalibrates as business needs evolve.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 6
AI is transforming what organisations can achieve, but technology alone will not determine who succeeds. This session explores how leaders can shape the organisation around human potential to achieve meaningful transformation.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 10
This session explores the essential building blocks of effective work redesign, offering practical frameworks to rethink roles, processes and skills to drive agility and performance.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 26
Generative AI is changing employee performance faster than performance management practices can adapt. Many organizations performance criteria will be out of date as a result. This session provides CHROs with a framework for adapting their performance management strategies to an AI-enabled work environment.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 9
HR sits in one of the most complex roles in the organization, caught between competing expectations—often seen as too business-centric for employees and too employee-centric for the business. As organizations evolve, the stakes are rising. If leaders aren’t fully confident in HR’s ability to lead the human workforce, will HR be trusted to lead the human-machine workforce? And if employee trust is uneven, how can CHROs drive transformation? Join this session to learn how top CHROs strengthen trust, expand influence in the boardroom, and better support employees at scale.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 24
New enterprise risks are taking shape that will test how organizations grow, perform and protect value over the next several years. In this breakout, CHROs will explore the emerging risk themes most likely to shape the 2027 agenda, from capability erosion and productivity strain to structural workforce uncertainty and governance gaps. Learn how these themes should inform risk leadership priorities and enterprise action.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 7
AI is upending how we used to think about building careers. It's automating core development tasks and reshaping the experience-building roles that once defined advancement for promising talent. This session will give HR leaders a new model for understanding the reality of career progression and walk through practical next steps for building strong, resilient internal talent supply as AI continues to reshape work.
Tuesday, 06 October, 2026 / 2:15:00 PM - 2:35:00 PM BST
Stage 1
This session explores how physical AI is advancing the next frontier of robotics, enabling more dynamic, adaptive collaboration between humans and intelligent machines.
Tuesday, 06 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 8
What does it take to scale AI use in HR? In this session, we look at how two Workday customers, from different industries and facing unique challenges, used our platform to meet their needs. Delivery Hero standardised for a seamless, global experience across 65 countries and 54K employees, while Accenture has realised a capacity increase equivalent to 300K extra people through its AI adoption. Join us to learn how Workday is driving value.
Tuesday, 06 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 7
Most HR teams have piloted AI, but few have achieved meaningful impact. Hear our CHRO explore what separates successful adoption from stalled pilots, drawing on EX3’s AI Maturity Framework. Assess the foundations across strategy, people, process, data and technology, gain a clear view of your AI maturity, and identify practical next steps to accelerate delivery, reduce administration and enable informed decision-making.
Tuesday, 06 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 6
As AI takes on more of our work, meaning carries an even higher premium, just as reward budgets get tighter. Drawing on new research from Awardco's Center of Excellence, this session shows what makes recognition and reward feel meaningful, and where AI helps or hurts. Learn to stretch a limited budget further and set guardrails so AI scales without costing authenticity. Walk away with a framework built for both pressures.
Tuesday, 06 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 9
Most HR functions look identical. What will differentiate high performers? Data-driven work redesign around human-machine collaboration, not patching problems. The hard truth: HR can't transform the workforce without transforming itself. Marsh shows how leading HR teams unleash a new era, shifting from reactive support to bold redesign, rearchitecting work and the HR operating model to drive innovation and exponential performance.
Tuesday, 06 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 10
CHROs are facing a value gap as they move beyond piloting AI; deployment isn’t adoption and adoption isn’t value. In this session, Jennifer Christie, Chief People Officer at Docusign, will share how they activated their AI workforce transformation journey to unlock value. Gain practical insights for redesigning work and creating an employee experience that scales innovation, builds a future-ready workforce and enables sustainable growth.
Tuesday, 06 October, 2026 / 3:45:00 PM - 4:15:00 PM BST
HR Xpo, Level 0 & Level 3 Foyer
Join us for coffee and tea during a brief break between sessions.
Tuesday, 06 October, 2026 / 3:50:00 PM - 4:10:00 PM BST
Stage 2
In an environment defined by rapid change and shifting expectations, every HR decision needs to be defensible. Pay, policies and workplace practices are coming under greater scrutiny, raising the bar for consistency and accountability. People see more, compare more, and question more. Through real-world compliance and reward examples, this session explores why decision confidence is becoming a competitive advantage in the age of AI.
Tuesday, 06 October, 2026 / 3:50:00 PM - 4:10:00 PM BST
Stage 1
As AI takes on more work, competitive advantage comes down to what it can't do: judgment, creativity, connection, resilience. All depend on good mental health – and stress and burnout erode them fast. Join Unmind to explore why mental health sits at the heart of a CHRO's three jobs – attracting talent, getting the best from people, keeping them – and how to build human capabilities that drive performance while lowering the cost of mental health.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:45:00 PM BST
Maritime Suite 26
CEO thinking is constantly challenged by events and each year Gartner conducts an in-depth survey of hundreds of CEOs to understand their shifting concerns and priorities. Come to this session to learn what CEOs are thinking for 2027 and what the talent agenda impacts are for CHROs.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:45:00 PM BST
Maritime Suite 8
AI is changing work faster than most organizations can redesign it, and CHROs need clearer ways to divide roles between people and technology. This session gives CHROs and HR leaders a practical human-AI interaction framework they can use to clarify where people lead, where AI supports and how to build a stronger operating model for the future of work.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:45:00 PM BST
Maritime Suite 6
As AI integrates deeply into the workforce, a central philosophical clash is emerging: Does reliance on AI erode foundational human skills and judgment, or does it accelerate human potential? Join this session as analysts debate what AI is really doing to human capability at work.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:45:00 PM BST
Maritime Suite 7
As recruiters and candidates both adopt AI, recruiting processes must adapt. Simply prohibiting candidate use of AI during recruiting undermines AI augmented workforce ambition. This session explores mitigation strategies and technology capabilities to address changing candidate behavior and drive best fit candidate selection.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:45:00 PM BST
Maritime Suite 10
Every year, we pick one of the most important emerging trends and explore that deeper. For 2026, there is no doubt: human-AI relationships. AI brings agency to technology; how will that change the way we relate to AI? Should robots have rights and responsibilities? In a connected world, can you even own AI? How do we overcome fear? Within these new relationships, let’s keep it real: AI is not your friend or teammate, but a toolmate.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:45:00 PM BST
Maritime Suite 9
A majority of CEOs name "growth" as a top priority in 2026. 77% of CEOs report planning to pursue cost-efficiency measures in 2026, suggesting that organizations will expect employees to do more with less in the foreseeable future. Organizations need both highly productive and highly engaged employees to accomplish these goals. Join this session to learn how to communicate the link between productivity and engagement to better showcase HR's critical role in pursuing cost-efficiency.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:45:00 PM BST
Maritime Suite 24
AI is enabling organizations to re-envision their long-term objectives. If organizations are to succeed during this period of transformation, people leaders will need to step up and adapt to a new set of skills and capabilities. Join this session to learn the seven essential leadership capabilities that will help your organization meet its AI ambitions, and how to develop those capabilities in your people leaders.
Tuesday, 06 October, 2026 / 4:15:00 PM - 4:35:00 PM BST
Stage 1
This session offers guidance for designing a resilient, cost-optimized digital workplace through 2030. Learn how your teams will integrate and manage devices, endpoints and desktops, decide on service procurement, prepare for AI agents and new interfaces. Leave with insights to future-proof employee technologies.
Tuesday, 06 October, 2026 / 5:15:00 PM - 5:45:00 PM BST
Maritime Suite 6
How Elm turned AI from a technology initiative into an enterprise capability—embedding it into Human Capital, employee performance, and day-to-day operations. The session shares Elm’s journey from AI governance and enablement to real HR use cases, measurable results, and the lessons learned from driving AI adoption at scale.
Tuesday, 06 October, 2026 / 5:15:00 PM - 5:45:00 PM BST
Maritime Suite 10
AI isn't just reshaping work, it is also reshaping how and by whom work is done. AI's impacts on accountabilities, collaboration and decision making are changing the rules of team dynamics, giving rise to new kinds of teams. In this session we will highlight the new team archetypes for the AI era and what you need to do to set them up for success.
Tuesday, 06 October, 2026 / 5:15:00 PM - 5:45:00 PM BST
Maritime Suite 8
When organizations automate workflows with agentic AI, humans become more important, not less. The “human in the loop” is the lynchpin that keeps a largely automated workflow humming, but most organizations have yet to imagine what these roles will look like or the support employees will need. This session explores the limits and expectations of human roles in agent-led workflows to help HR functions make “human in the loop” roles a reality.
Tuesday, 06 October, 2026 / 5:15:00 PM - 5:45:00 PM BST
Maritime Suite 7
Workplace loneliness is a strategic line-item risk, engineered by systems meant to drive efficiency and growth. This session explores how to reengineer connection into workflows, rebuild wellness and safety, and identify at-risk groups to protect enterprise value.
Tuesday, 06 October, 2026 / 5:15:00 PM - 5:45:00 PM BST
Maritime Suite 9
Employee anxiety is at an all-time high. AI and cost pressures are driving concerns about job security. Moreover, organizations are asking employees to create value in fundamentally new ways — using AI and/or in redesigned roles and teams. Managers play a critical role in guiding employees through change, establishing role and goal clarity, and upskilling employees for a new world of work. Join this session for proven, practical management strategies to address employee anxiety and help them navigate disruption through role redesign.
Tuesday, 06 October, 2026 / 5:15:00 PM - 5:45:00 PM BST
Maritime Suite 24
AI has changed workflows and skills, and therefore requires a change in HR roles. CHROs can understand how to evolve their function to change roles, skills, and workflows so that the HR function can best support the organization.
Tuesday, 06 October, 2026 / 5:15:00 PM - 5:45:00 PM BST
Maritime Suite 26
Rapid AI adoption demands a fundamental rethinking of how HR operates. Join this session to uncover practical, step-by-step guidance for redesigning HR processes, roles and service delivery to build your AI-infused HR operating model.
Tuesday, 06 October, 2026 / 5:45:00 PM - 6:45:00 PM BST
HR Xpo
Join us for a networking reception on the HR Xpo where you can engage with your peers, Gartner analysts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Wednesday, 07 October, 2026 / 8:00:00 AM - 6:00:00 PM BST
Upper Boulevard
Discover cutting-edge tools, diagnostics and actionable resources at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our business and technology insights platform and learn how Gartner's leading tools like AI Use Case Insights, AI Maturity Assessment for HR, and Accelerators can help you make faster, smarter decisions on your mission-critical priorities.
Wednesday, 07 October, 2026 / 8:00:00 AM - 6:45:00 PM BST
Harbour 1
Registration and Information hours for the day.
Wednesday, 07 October, 2026 / 9:00:00 AM - 9:45:00 AM BST
Maritime Suite 24 & Maritime Suite 26
Described by The Wall Street Journal as “a force of nature, the Energizer Bunny, the Tasmanian Devil, and Luke Skywalker,” José Andrés is not your typical chef. As the owner of an international company with over 30 restaurants and 1,200 employees, and a celebrated TV icon, political activist, and educator, Andrés is known for his passion and hands-on leadership. In this engaging interview, he draws on experiences from restaurant kitchens to crisis zones, sharing how innovation and adaptability are forged in challenging times. Through edge-of-your-seat stories, Andrés reveals how cultivating creativity and resilience leads to personal, organizational, and global success.
Wednesday, 07 October, 2026 / 9:45:00 AM - 10:30:00 AM BST
HR Xpo, Level 0 & Level 3 Foyer
Join us for coffee and tea during a brief break between sessions.
Wednesday, 07 October, 2026 / 9:45:00 AM - 10:30:00 AM BST
Upper Boulevard
Did you know Gartner offers local peer networks for CHROs? These peer-driven CHRO communities provide an opportunity for you to: - Connect with other local CHROs through year-round in person and virtual programs - Gain new ideas, validate strategies and learn best practices from peers navigating similar challenges - Build new connections and strengthen your trusted professional network Learn more about joining your local CHRO community at the Gartner C-Level Communities area in the Upper Boulevard.
Wednesday, 07 October, 2026 / 9:45:00 AM - 6:45:00 PM BST
HR Xpo
Visit the Xpo to meet with solution providers and experience live product demonstrations. Attend a Stage session to see technology in action. Network with peers and executives from leading technology and service providers.
Wednesday, 07 October, 2026 / 10:00:00 AM - 10:20:00 AM BST
Stage 1
Every CHRO faces moments when external events, from cyber incidents and AI disruption to market shifts and misinformation, demand rapid leadership decisions. This session explores leadership capability as a strategic business asset, helping leaders cut through complexity, assess risks and opportunities, and respond confidently under uncertainty. Participants will gain practical tools to strengthen decision-making, trust, and lead through change.
Wednesday, 07 October, 2026 / 10:00:00 AM - 10:20:00 AM BST
Stage 2
AI promises to transform work, yet most organisations lack visibility into how tasks really flow across people and processes. This session shows how work intelligence maps work, simulates AI’s impact before deployment and guides better decisions on roles, skills, investments and what must stay human, while managing risk and measuring value at scale. Unlock task-level insight so every organisation can transform confidently with AI.
Wednesday, 07 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 26
The era of "future-proofing" is over as colliding global forces and continuous disruptions dismantle traditional operational playbooks. This session provides CHROs with a survival roadmap to become dynamically "future-fit" and successfully navigate seven critical macrotrends (technological, political, economical, social/cultural, trust/ethics, regulatory/legal and environmental). Learn more about Gartner’s Tapestry framework and how it can help you weave a story about the plausible future.
Wednesday, 07 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 8
Employees continue to face ungovernable change, where changes keep changing as employees try to adopt them, which can lead to demotivation and fatigue. Recognition is a powerful tool to create soft accountability for employees to change and re-ignite their motivation. Join this session to discover effective ways to recognize employee efforts during continuous, high-intensity moments of change.
Wednesday, 07 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 9
Pressure is mounting as the window to prove AI’s value in HR rapidly closes. Only 1 in 5 AI initiatives deliver measurable ROI and most pilots stall or fail to scale. Simply switching on AI features isn’t enough; CHRO's credibility is at stake as CEOs grow impatient and demand tangible business impact. Learn how to move beyond stalled pilots and unlock measurable AI value fast.
Wednesday, 07 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 24
For over a decade, integrated talent management efforts have fallen short, hampered by siloed processes, legacy systems and unclear value outcomes. Data shows less than 50% of talent functions achieve meaningful impact on core outcomes. Now, new demands and mounting cost pressures are creating renewed momentum for integration.
Wednesday, 07 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 7
If an AI-enabled decision causes harm, who owns the consequence: the vendor, the manager, HR or IT? This session introduces six responsible AI principles through real-world examples. Attendees will examine the dilemmas and trade-offs HR leaders face in AI adoption and gain a practical framework for turning ethical principles into actionable guardrails and governance. Leave equipped to lead responsible AI initiatives, protect employee trust and strengthen organizational accountability.
Wednesday, 07 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 10
CIOs are rapidly redesigning work and workforce due to AI, launching literacy programs and updating governance. Meanwhile, HR and L&D lead their own AI initiatives, causing fragmented or stalled decisions. To scale AI responsibly, CHROs and CIOs need shared ownership and clarity on decision rights. Join this session for insights on CIOs’ priorities, pressures and fears to help you partner effectively in enterprise AI.
Wednesday, 07 October, 2026 / 10:30:00 AM - 10:50:00 AM BST
Stage 1
The landscape of AI agents in HR is rapidly evolving and can be confusing, with new entrants and multiple launches from existing HR technology providers. This session introduces Gartner’s new Emerging Market Quadrant for AI Agents in HR and offers guidance to CHROs by clarifying agent types and identifying active vendors to inform AI agent investment decisions.
Wednesday, 07 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 26
Talent intelligence creates value when it drives decisions & measurable outcomes. Join Lloyds Banking Group to explore how they are moving beyond fragmented data to build a talent intelligent organisation: connecting performance, skills, potential, experience, values & behaviours into one holistic view. Discover how this drives confident talent decisions & faster development, increasing talent density & strengthening organisational performance.
Wednesday, 07 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 8
Many organisations struggle to elevate people analytics beyond HR. Discover how Wärtsilä broke through by rolling out Visier to senior leaders to make workforce data a strategic asset. Mattijs shares two case studies proving direct financial impact: accelerating profitable, sustainable growth, and optimising profitability turning insight into measurable business results.
Wednesday, 07 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 7
When Royal London brought recruitment in-house, the goal was experience, not cost-cutting. Yet, layering conversational AI into SAP SuccessFactors unlocked massive, unintended financial gains. Join Richard Matthews, Group Head of Recruitment, to learn how they saved millions over 18 months, cut hiring by 15 days, boosted diversity, and are now using AI to block AI-generated applicant spam.
Wednesday, 07 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 6
AI is changing how candidates assess employers and exposing gaps between brand promise and employee reality. This session examines the strategic implications as AI engines synthesize career sites, employee reviews and social proof. Discover how to align culture, employee advocacy and digital visibility to strengthen candidate trust and build an employer brand ready for AI-driven talent decisions.
Wednesday, 07 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 9
Novartis is reimagining how work gets done, using AI and new ways of working to build capability, support performance, and help people adapt in a rapidly changing world. Novartis shares how human and AI-powered coaching with BetterUp is supporting development across the company. We'll explore adoption insights, implementation lessons, and how coaching connects to leadership growth, employee development, and business performance.
Wednesday, 07 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 10
As organisations face growing pressure to retain talent, strengthen culture and lead through constant change, many overlook one of the most powerful drivers of business success: recognition. Drawing on O.C. Tanner’s State of Recognition research, this session explores how recognition strengthens trust and culture, and the strategies high-performing organisations use to improve retention, performance, employee experience and long-term success.
Wednesday, 07 October, 2026 / 12:00:00 PM - 1:45:00 PM BST
Harbour 4, Level 1 & Grab & Go Café on the HR Xpo
Join us at Harbour 4 to network with your peers and make new connections over a seated lunch. Alternatively, head to HR Xpo for a Grab & Go lunch! Engage with your peers, Gartner analysts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Wednesday, 07 October, 2026 / 12:15:00 PM - 12:45:00 PM BST
Maritime Suite 8
AI is changing the core premise of workforce planning and generating job chaos faster than IT or HR can model. Organizations that cling to job‑based planning will fall behind. Gartner's analysis of over 300 capabilities and 20 core IT roles shows a pattern: the future is not predictable, but it is plannable. This session will cover how to build a workforce with core capabilities that can adapt and grow with each wave of AI by separating enduring and transient capabilities, defining job archetypes (not jobs) and building versatile capability portfolios.
Wednesday, 07 October, 2026 / 12:15:00 PM - 12:45:00 PM BST
Maritime Suite 7
As L&D leaders face AI‑accelerated skill change that outpaces formal learning programs, social learning can help keep pace. Gartner data shows social learning boosts skills preparedness by 50%. This session covers three ways to operationalize it in 2026.
Wednesday, 07 October, 2026 / 12:15:00 PM - 12:45:00 PM BST
Maritime Suite 6
Enterprises have ambitions to increase efficiency with AI value tools, but aren't always reaching them. Ongoing efforts to streamline and expedite work with AI are creating new bottlenecks and friction points even as they are alleviating others. In this session we will highlight the most prevalent and painful pains points being created and what to do about them.
Wednesday, 07 October, 2026 / 12:25:00 PM - 12:45:00 PM BST
Stage 1
HR operations are buried in admin work, slowing down hiring, onboarding, and exits. This session moves past AI hype to tackle the operational reality of document intelligence inside SAP SuccessFactors. Learn how to automate document generation, establish compliance guardrails for sensitive files, and integrate data workflows. Gain a practical framework to reduce operational bottlenecks, minimize risk, and reclaim HR capacity for strategic work.
Wednesday, 07 October, 2026 / 12:25:00 PM - 12:45:00 PM BST
Stage 2
As workforce data grows in volume and complexity, HR teams need faster, smarter insights. AI is transforming HR reporting by moving beyond static dashboards to conversational, predictive analytics. In this session, SET will share its AI journey, key use cases, and practical lessons learned. Discover how AI can improve reporting, boost efficiency, and empower HR teams to make more informed, strategic workforce decisions.
Wednesday, 07 October, 2026 / 12:50:00 PM - 1:10:00 PM BST
Stage 1
As AI gets smarter, what must humans get better at? Discover the human capabilities that drive performance, where AI risks skills atrophy, and how to develop the critical thinking, judgment, and adaptability needed to thrive alongside AI.
Wednesday, 07 October, 2026 / 12:50:00 PM - 1:10:00 PM BST
Stage 2
As organisations race to adopt new technology, it's tempting to frame the future of work around tools alone. But the strongest performers aren't just investing in AI, they're investing in HR capability. This session makes the business case for a stronger, more strategic people profession as the real driver of performance: sharper workforce planning, better decisions, and closer alignment between people and business strategy.
Wednesday, 07 October, 2026 / 1:15:00 PM - 1:35:00 PM BST
Stage 1
For years, HR processes have been reactive—a skills gap that triggers a last-minute hiring spree or a payroll error that leads to costly manual corrections. See how SAP SuccessFactors flips the script by combining trusted data, AI and applications to unlock the power of Autonomous HCM. The result? An HR function that can anticipate what’s next, adapt as priorities shift and lead with greater insight and impact. Your journey to Autonomous HCM starts here.
Wednesday, 07 October, 2026 / 1:15:00 PM - 1:35:00 PM BST
Stage 2
Every organisation has the same AI tools. What separates real value is the data feeding them, and most HR leaders haven't tapped their best source: recognition. At scale, recognition data gives a real time view of collaboration, performance, and culture surveys cannot match. This session covers how recognition data ties to business outcomes, sharpens talent decisions, and what comes next, including deskless worker and future leader capabilities.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:15:00 PM BST
Maritime Suite 9
AI does not impact every employee in the same way, and treating it as a single workforce issue creates hidden risks. This framework helps CHROs segment the workforce based on how people interact with AI, the level of risk they carry and the judgment expected of them.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:15:00 PM BST
Maritime Suite 6
Amdocs set out to become its own platform for agentic transformation. In less than a year, the company moved from experimentation to enterprise-scale adoption by redesigning work, not simply deploying AI tools. This session explores how HR and Technology jointly lead the transformation, beginning with software development, establishing measurable business outcomes, running large-scale pilots, and creating the capabilities required to scale. Attendees will learn practical lessons on workforce redesign, management evolution, organizational readiness, upskilling, governance and more.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:15:00 PM BST
Maritime Suite 7
AI promises to scale talent assessments, but unchecked algorithms introduce serious compliance, ethical and fairness risks. This session provides a practical framework to safely integrate AI into your talent decisions. Learn how to look past the hype, scrutinize HR tech vendor claims and make confident purchasing decisions that improve assessment accuracy while minimizing organizational risk.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:15:00 PM BST
Maritime Suite 24
As organizations race to integrate AI, they face a hidden but critical risk: the accelerated atrophy of human skills. Skills atrophy itself is not the enemy; not addressing it is. Unmanaged skills atrophy can lead to a 24% drop in employee performance. This session outlines how CHROs can intentionally decide which skills to let go and which to safeguard to protect business continuity.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:15:00 PM BST
Maritime Suite 26
A clearer vision of the future HRBP role is emerging: HRBPs will act as strategic talent leaders and AI transformation consultants, addressing key talent and transformation challenges. Yet many organizations still use competency models built for the current HRBP role without accounting for the deeper expertise and strategic integration required for the future role. This session helps CHROs rethink the HRBP competency model and identify the competencies essential for an AI-enabled, expertise-driven future.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:15:00 PM BST
Maritime Suite 8
As CHRO turnover and the pace of business change increase, a growing number of CHROs find themselves in transition — assessing the remit of their new role and how it differs from previous positions. Join this session to learn how new-in-role CHROs can quickly understand and meet expectations, manage risk, and build their executive brand to deliver both short- and long-term value.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:15:00 PM BST
Maritime Suite 10
CEOs’ anxiety overgrowth targets and AI disruption is stressing the C-suite and stalling the very transformation they’re trying to drive. Join this session to learn how to tame the top floor and rebuild C-suite dynamics to achieve the enterprise transformation you need.
Wednesday, 07 October, 2026 / 1:45:00 PM - 2:05:00 PM BST
Stage 1
Covering emerging innovations with the potential to impact L&D functions, the Hype Cycle for L&D Technologies is an essential tool to evaluate and prioritize new technology investments. Join this session to learn what is new and different in 2026
Wednesday, 07 October, 2026 / 2:45:00 PM - 3:15:00 PM BST
Maritime Suite 8
Despite low unemployment, workers' confidence remains fragile. Drawing on exclusive insights from ADP Research's global study of nearly 40,000 workers, this session explores workforce perspectives on job security, engagement, skills gaps, career growth and AI adoption. Learn what these signals mean for HR leaders and walk away with practical actions that employers can take to rebuild employee trust and build a more confident, resilient workforce.
Wednesday, 07 October, 2026 / 2:45:00 PM - 3:15:00 PM BST
Maritime Suite 7
Tonight, a manager in your company will ask ChatGPT how to tell someone their job is changing. Work is being rewritten faster than anyone can train for it, and your people are already turning to AI to cope. Learn how NTT DATA partnered with Valence to redesign the manager experience with Nadia, the AI coaching engine trusted by 100+ of the Fortune 500.
Wednesday, 07 October, 2026 / 2:45:00 PM - 3:15:00 PM BST
Maritime Suite 6
As workplaces evolve with embedded AI, HR leaders must turn rapid innovation into meaningful workforce outcomes. Learn how organisations are moving from AI experimentation to practical adoption, balancing innovation with trust while supporting employees and managers through change. Through real-world examples, explore how responsible AI can improve workforce effectiveness and create measurable business value.
Wednesday, 07 October, 2026 / 2:45:00 PM - 3:15:00 PM BST
Maritime Suite 9
What if organisations have spent years transforming the wrong part of performance management? They’ve digitised forms, streamlined review cycles and introduced AI—yet still measure success through completion rates. The process may be more efficient, but has performance actually improved? At a time when CHROs are under pressure to raise productivity, execute transformation and make sharper workforce decisions, documenting performance after the fact is no longer enough. Organisations need a system that actively improves performance while work is happening. This session challenges the traditional, review-centric model and reframes performance management as an engine for business execution. Attendees will learn how to translate enterprise priorities into meaningful employee goals, equip managers to coach and course-correct in the flow of work, and generate trusted, current performance intelligence for decisions about talent, skills and workforce investment. AI can make an outdated process faster. The real opportunity is to build a system that makes the organisation perform better.
Wednesday, 07 October, 2026 / 2:45:00 PM - 3:15:00 PM BST
Maritime Suite 10
Surging demand during the energy transition exposed the limits of Siemens Energy’s legacy recruiting. Rebuilding TA into a data-driven function required overcoming recruiter resistance and upskilling teams. Join Alain Proietti to discover what broke during this shift and how they fixed it. Learn how to integrate workforce planning with AI-powered sourcing, and walk away with a practical framework to scale TA under scarcity.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:15:00 PM BST
Maritime Suite 8
AI is already changing jobs. And without HR’s guidance, it’s changing them for the worse. Organizations are creating jobs that are undesirable or unsustainable for employees, risking attrition and declining performance. CHROs now have the opportunity to turn those bad jobs into good ones. Join this session for a new framework to spot emerging bad jobs and guide the business to create better ones as work continues to evolve.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:15:00 PM BST
Maritime Suite 26
Fifty-nine percent of CHROs feel that skill needs of their organization are changing faster than they can develop support plans. Join this session to learn about the major trends in today's fast-evolving skills landscape and how to use these insights to design your future skills strategy.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:30:00 PM BST
Maritime Suite 9
Pressure to adopt AI is intensifying across all industries, driven by its potential to reshape business growth, resilience and workforce dynamics. CHROs must play a central and strategic role in enterprise AI transformation, moving beyond traditional HR responsibilities to drive organization wide success. Join us to discuss best practices and lessons learned from CHRO Global Leadership Board members on their enterprise AI transformation journeys.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:15:00 PM BST
Maritime Suite 6
Candidate power is unevenly distributed, and those in-demand candidates (with scarce skills) require a differentiated candidate experience. High-touch strategies will be required to dislodge quality talent and organizations must build efficiencies elsewhere to power this white-glove approach.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:15:00 PM BST
Maritime Suite 7
Despite being a headline, reductions in force (RIFs) due to AI productivity gains was less than 1% across 2025. In this session, we’ll explore how organizations are using RIFs to strategically manage their workforce composition, the process by which HR works with and engages the business through RIFs, risks and shortcomings associates with RIFs, and how to balance short-term and long-term consequences.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:15:00 PM BST
Maritime Suite 10
This session will present CHROs with the top metrics they need to know for effectively measuring and capturing the value of AI. CHROs must co-own the workforce aspect of enterprise AI transformation, expand the definition of value to cover both economic and non-economic value, and lead the measurement of AI value with targeted metrics.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:15:00 PM BST
Maritime Suite 24
Identifying impactful AI use cases is crucial for HR strategy, ensuring resources target areas with measurable value and solve real business challenges. Prioritizing high-impact applications accelerates adoption, demonstrates ROI and builds stakeholder confidence in AI-driven HR transformation. This session shares current data on AI in HR success, discusses strategy, introduces research for identifying use cases and showcases our toolkit for ideation and prioritization workshops.
Wednesday, 07 October, 2026 / 3:45:00 PM - 4:05:00 PM BST
Stage 1
AI is reshaping HCM suites faster than any previous technology wave. In this 20 minute theatre session, learn how the Gartner HCM Magic Quadrant cuts through the noise to show how AI is redefining what HCM suites deliver, how they create value and what will matter most in the year ahead, along with new expectations HR leaders must act on now.
Wednesday, 07 October, 2026 / 4:15:00 PM - 5:00:00 PM BST
HR Xpo, Level 0 & Level 3 Foyer
Join us for coffee and tea during a brief break between sessions.
Wednesday, 07 October, 2026 / 4:25:00 PM - 4:45:00 PM BST
Stage 2
AI transformation fails when organisations prioritise technology over culture. Drawing on people science, this session addresses employee skepticism about automated feedback systems. Learn to deploy AI-backed listening, and address change fatigue earlier, personalize the employee experience, and prevent survey overload. Gain a practical framework to translate complex AI insights into visible, trusted actions that rebuild employee engagement.
Wednesday, 07 October, 2026 / 4:25:00 PM - 4:45:00 PM BST
Stage 1
AI is changing work and how we redesign it. This session takes a practical look at the organisation design value chain, exploring where automation adds value and reshapes roles and capacity. We'll discuss how humans, technologies like Orgvue, and AI platforms connected through Model Context Protocol (MCP) are transforming how organisation design is delivered, enabling greater speed, context and control.
Wednesday, 07 October, 2026 / 5:00:00 PM - 5:45:00 PM BST
Maritime Suite 24 & Maritime Suite 26
In today’s fast-changing world, the most agile leaders are those who can think on their feet, lead with authenticity, and use humor as a competitive advantage—seriously. In this provocative and entertaining keynote, Stanford lecturer and bestselling author Naomi Bagdonas explores the behavioral science of humor and the principles of improvisation to reveal a powerful, often-overlooked leadership edge. Humor isn’t the opposite of seriousness; it’s a fast track to trust, an antidote to fear, and a spark for creativity when the stakes are high. Drawing from professional comedians and cutting-edge research, Naomi offers practical tools leaders can use to cultivate more agile teams, more joyful cultures, and more human organizations.
Wednesday, 07 October, 2026 / 5:45:00 PM - 6:45:00 PM BST
HR Xpo
Join us for a networking reception on the HR Xpo where you can engage with your peers, Gartner analysts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Thursday, 08 October, 2026 / 8:00:00 AM - 4:30:00 PM BST
Upper Boulevard
Discover cutting-edge tools, diagnostics and actionable resources at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our business and technology insights platform and learn how Gartner's leading tools like AI Use Case Insights, AI Maturity Assessment for HR, and Accelerators can help you make faster, smarter decisions on your mission-critical priorities.
Thursday, 08 October, 2026 / 8:00:00 AM - 4:30:00 PM BST
Harbour 1
Registration and Information hours for the day.
Thursday, 08 October, 2026 / 9:00:00 AM - 9:45:00 AM BST
Maritime Suite 24 & Maritime Suite 26
F1 ACADEMY Managing Director Susie Wolff shares the lessons she has learned from challenging convention, building confidence and creating opportunities for others. Drawing on her experience as both a professional racing driver and business leader, she explores how to identify and remove barriers to talent, create pathways for underrepresented leaders, foster cultures where people can thrive, and turn ambition into action. Through personal insights and practical examples, Susie demonstrates how leadership, resilience and purpose can drive meaningful and lasting change.
Thursday, 08 October, 2026 / 9:45:00 AM - 10:30:00 AM BST
HR Xpo, Level 0 & Level 3 Foyer
Join us for coffee and tea during a brief break between sessions.
Thursday, 08 October, 2026 / 9:45:00 AM - 10:30:00 AM BST
Upper Boulevard
Did you know Gartner offers local peer networks for CHROs? These peer-driven CHRO communities provide an opportunity for you to: - Connect with other local CHROs through year-round in person and virtual programs - Gain new ideas, validate strategies and learn best practices from peers navigating similar challenges - Build new connections and strengthen your trusted professional network Learn more about joining your local CHRO community at the Gartner C-Level Communities area in the Upper Boulevard.
Thursday, 08 October, 2026 / 9:45:00 AM - 3:15:00 PM BST
HR Xpo
Visit the Xpo to meet with solution providers and experience live product demonstrations. Attend a Stage session to see technology in action. Network with peers and executives from leading technology and service providers.
Thursday, 08 October, 2026 / 10:00:00 AM - 10:20:00 AM BST
Stage 2
Running payroll across multiple countries shouldn't mean multiple blind spots. AI can catch what your team misses before payroll runs — anomalies, risk, the stuff that turns into a compliance headache later. But it can't make the judgment call. That's still on your people. Natalie Agostinho from Remote shows what real payroll consolidation looks like: one view, AI flags, real experts on hand, approvals, audit-ready evidence.
Thursday, 08 October, 2026 / 10:00:00 AM - 10:20:00 AM BST
Stage 1
Today’s workforce spans four generations, each with distinct experiences and expectations. Drawing on new O.C. Tanner Institute research, this session challenges generational stereotypes and explores how trust, wellbeing, technology, and collaboration shape performance. Learn how connection, recognition, and inclusion can turn age diversity into innovation, stronger culture, and business growth.
Thursday, 08 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 7
As AI investments grow, C-suite leaders assume ROI will be achieved through headcount reduction. With high infrastructure expenses, producing significant AI value may cost more than current labor. Moreover, AI may increase hidden demand for labor by expanding services and workforce capabilities. This session provides a framework for deconstructing work to track key metrics for AI and labor costs.
Thursday, 08 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 24
CEOs are calling for culture change to boost organizational performance. Managers are the "engine" of culture activation, but today they find themselves leading and learning culture at the same time. Join this session to learn how HR can equip managers to activate an ever-evolving culture.
Thursday, 08 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 9
Many board compensation committees look to the CHRO as the liaison between the committee and management on key human capital topics. The current environment provides an opportunity for CHROs to initiate conversations on impactful topics and engage with their compensation committees to establish influence.
Thursday, 08 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 26
AI is reshaping work, but managers are still evaluating their employees using outdated models. This session shows CHROs how to identify the specific adaptive competencies that truly power high performance and equip leaders to successfully hire and coach for them
Thursday, 08 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 10
As AI solutions augment or automate low-complexity tasks, many early career stepping stones are disappearing and bringing future talent pipelines into question. Join this session to learn how CHROs are reinventing early career roles and development support to unlock higher level work earlier in careers and freeing up mid-level and senior talent to drive innovation.
Thursday, 08 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 8
The people analytics value chain—from data to insight to action—often breaks down between stages, slowing the speed and quality of decisions. AI now offers a powerful opportunity to bridge the gaps — improving insight generation and accelerating action. This session provides a path forward to redesign your value chain with AI at the core, enabling a shift from reactive reporting to proactive, decision-centric analytics. Learn how to embed AI across workflows, strengthen integration across the chain, and build capabilities that deliver continuous, measurable business value.
Thursday, 08 October, 2026 / 10:30:00 AM - 11:00:00 AM BST
Maritime Suite 6
AI is impacting the way how people make decisions, where decisions are made, who is listened to and whose judgement counts. AI shapes organizational politics and is shaped by it. This session offers practical insights and candid answers on navigating AI’s realities in organizational politics.
Thursday, 08 October, 2026 / 10:30:00 AM - 10:50:00 AM BST
Stage 1
Progressive HR leaders are actively investing in SBTMPs to support a variety of use cases. Provider differentiation remains obscure despite market maturation. Attend this session to navigate the nuances between provider categories and identify best-fit partners for your use case(s).
Thursday, 08 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 8
The mandate is clear: Do AI. The reality is far more complex. Welcome to the squeezed middle, where enterprise-level change collides with real-world constraints. While pilots demonstrate potential, scaling AI for impact demands more than deploying the latest model. Discover why architecture, data, workflow and governance matter more than frontier LLMs when turning ambition into action and AI enthusiasm into measurable business outcomes.
Thursday, 08 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 7
Somewhere in your company, a committee is planning an AI headcount event. It is aimed at the wrong number. AI can absorb 1.4% of enterprise work and accelerate 39.2%, across 1,496 of the world's largest enterprises. Cedric Vandamme, VP of Professional Services & Customer Success, shows how one of them deconstructed a 240-person role family into individual tasks and modeled a third of its capacity back into play - in just days, using its own team.
Thursday, 08 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 10
Business transformations fail when organisations ignore the human element of change. Drawing on a global survey of 800 leaders, this session explores the behavioral science of change. Learn how to diagnose hidden change friction, upskill managers to guide teams through uncertainty, and leverage scalable coaching to build resilience. You’ll leave with a clear view of where you are most exposed and a practical starting point for closing the gaps.
Thursday, 08 October, 2026 / 11:30:00 AM - 12:00:00 PM BST
Maritime Suite 6
Frontline work has changed, but operational processes remain rigid, with 74% of employees relying on manual workarounds. Drawing on new research, this session addresses the operational friction caused by outdated frontline management. Learn to identify hidden labour costs, eliminate manual process bottlenecks, and optimise schedule compliance. Gain strategic frameworks to align frontline workforce execution with corporate cost-efficiency goals.
Thursday, 08 October, 2026 / 12:00:00 PM - 1:30:00 PM BST
Harbour 4
Join us at Harbour 4 to network with your peers and make new connections over a seated lunch. Alternatively, head to HR Xpo for a Grab & Go lunch! Engage with your peers, Gartner analysts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a stage session to see technology in action.
Thursday, 08 October, 2026 / 12:15:00 PM - 12:35:00 PM BST
Stage 1
Moving from AI ambition to practical workforce impact remains a challenge for many organisations. This session explores how the human-AI workforce can work in practice, with AI supporting managers, empowering employees and reducing administrative burden for HR teams. Discussing real-world scenarios, we will examine how responsible AI adoption can improve decision-making, employee experience and organisational productivity.
Thursday, 08 October, 2026 / 12:15:00 PM - 12:35:00 PM BST
Stage 2
Many HR teams have deployed a single, generic agent. The real shift is orchestration: multiple agents tuned to your industry, role, and market, for sourcing, screening, scheduling, onboarding, development and coaching, working together under one governance layer. In this live demo, see how Phenom coordinates precision-built agents from hire to retire, with full visibility into every decision.
Thursday, 08 October, 2026 / 12:40:00 PM - 1:00:00 PM BST
Stage 1
AI is changing how work gets done, but most organizations still measure performance using frameworks designed for a world where people worked alone. As human and AI contributions become increasingly intertwined, how should leaders define productivity, value and success? Explore how leading organizations are rethinking performance, workforce effectiveness and business outcomes in the age of Human + AI work.
Thursday, 08 October, 2026 / 1:05:00 PM - 1:25:00 PM BST
Stage 2
Can your workforce actually use AI or just say they can? Most leaders can't tell, and that gap is now a business risk, not just a skills one. Finishing courses doesn't tell you whether people can safely and productively execute on your AI ambitions. This session breaks down what it takes to build real AI fluency at scale and introduces a new way to assess AI readiness so leaders walk away with a benchmarked answer proving their teams can deliver.
Thursday, 08 October, 2026 / 1:05:00 PM - 1:25:00 PM BST
Stage 1
Being “seen” sparks joy, connection and engagement. But what can the digital footprint of that recognition tell organisations? This session shows what a single recognition moment generates, and what that data means when paired with Engage data. See recognition and engagement data side-by-side, and learn what today's recognition patterns can already predict. Walk away with a concrete view of what's possible once recognition becomes measurable.
Thursday, 08 October, 2026 / 1:30:00 PM - 2:00:00 PM BST
Maritime Suite 8
Business leaders and employees are demanding cost effective, smarter learning, faster than legacy L&D can provide it. Employees also increasingly have access to resources that enable them to learn independently of L&D. And yet, shifting skills needs and AI transformation make L&D’s role in building skills capital essential to achieving enterprise strategy. So, does L&D risk become obsolete or is this L&D's best opportunity for strategic impact yet? Join this session to learn how to reshape the function for strategic impact.
Thursday, 08 October, 2026 / 1:30:00 PM - 2:00:00 PM BST
Maritime Suite 10
AI is transforming talent acquisition, offering organizations a competitive edge and improving outcomes across the recruiting life cycle. This session breaks down our research on talent acquisition use cases, mapped by business value and feasibility. Explore how leading organizations leverage top AI use cases to enhance candidate experience and improve hiring quality and speed. Receive practical guidance on how to score and prioritize your own AI use cases to maximize impact in your talent acquisition strategy.
Thursday, 08 October, 2026 / 1:30:00 PM - 2:00:00 PM BST
Maritime Suite 9
AI is accelerating the need for job redesign across the enterprise, but many organizations are struggling to realize the value they expect. Too often, redesign efforts focus narrowly on productivity, apply AI inconsistently, and fail to effectively prepare employees for changes to their work. Join this session to explore three common traps that derail AI-driven redesign, and learn how HR can help the organization avoid them to deliver anticipated value.
Thursday, 08 October, 2026 / 1:30:00 PM - 2:00:00 PM BST
Maritime Suite 24
Executives demand a high-performance culture as a shield against economic instability, yet only 39% of CEOs believe their workforce is productive enough to sustain the business. This disconnect has created a trust deficit in HR, leaving CHROs under pressure to prove they can drive results. This session explores how to rethink outdated performance management processes, uncover productivity gaps and strengthen HR’s role by building a workforce that is as resilient as the C-suite requires.
Thursday, 08 October, 2026 / 1:30:00 PM - 2:00:00 PM BST
Maritime Suite 6
Benefit costs are up. Mental health and conflict resolution skills are down. Right-size your HR and AI investments in ways that maximize your greatest assets, your employees. Total rewards leaders should strategically budget for ways that AI can benefit the workforce to see retention, EVP and organizational brand soar.
Thursday, 08 October, 2026 / 1:30:00 PM - 2:00:00 PM BST
Maritime Suite 7
In Strategic Workforce Planning, CHROs are not adapting their talent resourcing logic to the constraints and opportunities of today's environment. Most rely on organizational context—budget, time, EVP strength—to guide resourcing decisions. Yet this assumes building and buying talent remain effective decisions. This session will cover demand-shaping solutions instead of simply relying on supply, including how to define demand, shape it, and present trade-offs for executive buy-in.
Thursday, 08 October, 2026 / 1:30:00 PM - 1:50:00 PM BST
Stage 1
As agentic AI reshapes workflows and candidate fraud threatens hiring integrity, talent acquisition (TA) leaders need sharper guidance on what's real versus hype. The hype cycle for TA technologies provides clarity on how the recruiting tech market is responding, from autonomous AI agents to fraud detection tools.
Thursday, 08 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 10
Recruiting leaders are under pressure to deliver an AI-ready workforce while ensuring an effective assessment strategy. Organizations want GenAI-literate workforces, yet remain wary of seeing this literacy in candidates. Meanwhile, GenAI has made it easier for candidates to misrepresent their background or experience. Recruiting leaders must balance scrutinizing skill misrepresentation with assessing candidates’ ability to augment skills through GenAI, ensuring effective and efficient skills assessments.
Thursday, 08 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 8
With employee monitoring becoming increasingly common in today’s workplace as AI emerges as a critical work partner, organizations need to understand how to use monitoring to boost performance. When monitoring focuses on understanding employee frictions, organizations can boost innovation and engagement, rather than damaging employee trust by monitoring for oversight. Join this session to learn what productive monitoring does and does not look like.
Thursday, 08 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 6
Excitement about AI agents in HR is rising, but jumping in unprepared can lead to costly mistakes. Success depends less on technology and more on readiness for autonomy. Learn how to assess process readiness, strengthen data, and manage cost-to-value—so you stop automating ambiguity and scale AI agents responsibly.
Thursday, 08 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 7
As AI permeates employees' professional and personal lives, the risks to their wellbeing from unhealthy human-AI relationships increase, creating potential liabilities for the organization. This session will explore how AI use can negatively impact employee wellbeing, which segments of the workforce are most at risk and what CHROs can do to prevent and address these impacts in the workplace.
Thursday, 08 October, 2026 / 2:15:00 PM - 2:45:00 PM BST
Maritime Suite 9
Three-fourths of CHROs cite cost management as their top 2026 priority. CHROs must balance operational efficiency, cost control and change management to drive growth amid volatile environments. Partner with the CFO to establish baseline worker/workforce spend, set targets and measure returns. Incorporate total cost of worker and workforce metrics into all major decisions to assess impacts on labor and enablement costs from changes like org redesigns or AI adoption.
Thursday, 08 October, 2026 / 2:45:00 PM - 3:15:00 PM BST
HR Xpo, Level 0 & Level 3 Foyer
Join us for coffee and tea during a brief break between sessions.
Thursday, 08 October, 2026 / 2:50:00 PM - 3:10:00 PM BST
Stage 1
While the first wave of HR AI focused primarily on efficiency gains, the next frontier is entirely about talent strategy. Join this session to cut through the noise and discover which top three AI use cases Gartner predicts will deliver differentiating value. Learn where to pivot your investments to drive true enterprise impact and elevate your workforce capabilities.
Thursday, 08 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 10
CHROs have played a key role in driving enterprise-wide AI adoption, but this focus has inadvertently stalled HR’s own AI maturity and transformation. CHROs must re-focus on their HR team and push HR talent to advance from foundational AI literacy to true AI readiness. This session will equip attendees with a practical framework to build HR-specific AI capabilities that go beyond general AI training , helping their teams accelerate AI transformation in HR and partner effectively on enterprise-wide AI initiatives.
Thursday, 08 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 9
Empathetic management is seen as key to effective leadership, but it can undermine objectivity — nearly half of managers now prioritize employees over business needs. Yet, this approach doesn’t boost employee experience satisfaction. Join this session to learn how managers can foster strong, productive relationships without falling into the empathy trap that puts employee and business interests at odds. Discover strategies for balanced leadership that drives both engagement and results.
Thursday, 08 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 6
Don't ask "can AI do this job?" Instead, ask "how can AI solve the problem?" Why? Because of two people challenges CHROs and leaders across the workforce face when trying to get value from AI: scarcity mindset and the doorman fallacy. Learn how to avoid these challenges through practical applications in AI transformation strategies.
Thursday, 08 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 7
Legacy workflows are being dismantled to incorporate AI, but formal redesign efforts can't keep pace. This results in work that feels chaotic and leaves employees with more questions than answers. While work must be “destroyed” to be rebuilt for the AI era, lingering in the chaos for too long can deplete AI value even before it is created. Join this session to learn how to guide your organization away from work chaos and into organized and intentional human-AI value streams.
Thursday, 08 October, 2026 / 3:15:00 PM - 3:45:00 PM BST
Maritime Suite 8
Conventional wisdom suggests that larger spans of control undermine manager effectiveness. This session examines new evidence that challenges that assumption and explores how HR can help managers lead successfully at scale by addressing the increased volume of work and cognitive complexity associated with larger teams.
Thursday, 08 October, 2026 / 4:00:00 PM - 4:30:00 PM BST
Maritime Suite 7
The effectiveness of total rewards strategies are hamstrung by cost pressures, demographic shifts and AI's reshaping of the workforce. This session will share key insights from Gartner's 2026 Employee Total Rewards Preferences survey to guide principled investments in your employee rewards.
Thursday, 08 October, 2026 / 4:00:00 PM - 4:30:00 PM BST
Maritime Suite 8
CHROs are focused on optimizing workforce planning amid economic uncertainty, uncertain labor markets & the evolving impact of AI on jobs. However, progress is hampered by disparate internal stakeholder priorities and lack of agreement over what workforce planning means, and which outcomes are highest priority. Join this session to see where your organization fits in the broad spectrum of workforce planning processes and outcomes, with actionable guidance on which improvement options to consider.
Thursday, 08 October, 2026 / 4:00:00 PM - 4:30:00 PM BST
Maritime Suite 9
Organizations are struggling to align the workforce with business strategy as AI reshapes work. This session introduces a new workforce planning framework that helps CHROs connect strategy, work, technology, and talent decisions. Attendees will learn how to identify the work and workforce capabilities most critical to strategy, account for how work will be delivered across people and AI, and secure investments needed to close workforce gaps. This approach elevates workforce planning into a board-level discussion about the workforce investments required to execute enterprise strategy.
Thursday, 08 October, 2026 / 4:00:00 PM - 4:30:00 PM BST
Maritime Suite 6
As AI reshapes workflows and business expectations rise, the recruiting manager role is becoming a critical control point for quality, speed and risk. Learn how to redefine the role, build essential capabilities and ensure managers can steer teams through ongoing transformation.
Thursday, 08 October, 2026 / 4:00:00 PM - 4:30:00 PM BST
Maritime Suite 10
As AI becomes more sophisticated and capable, the line between what people manager tasks could be automated and what tasks should be automated blurs. While AI can handle high-volume, low-variability tasks, it lacks authenticity, compassion and the wisdom required for complex ethical decisions. Lets dive into the behavioral byproducts of AI and discover how to preserve authentic human leadership.