Webinars

Trends and Topics on Virtually Every Area of Business

Get actionable advice in 60 minutes from the world's most respected experts. Keep pace with the latest issues that impact business.

Featured Webinar

AI Strategy Special Report: What You Need to Do in 2018

Hosted by Whit Andrews

Upcoming

How AI Will Impact the Customer Experience of the Future

October 16, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Artificial Intelligence (AI)-enabled tools create smarter marketing, customer support and sales experiences that will supercharge the customer journey of the future.

Hosted by: Jessica Ekholm, Brian Manusama

IT Spending Forecast, 3Q18 Update: Ride the Innovation Wave

October 16, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

The digital storm is rocking markets in 2018, dramatically shifting many of them. It's a daunting task to keep up with the pace of change when it occurs so rapidly. These emerging waves of innovation create opportunities.

Hosted by: Christian Canales, John-David Lovelock, Jim Hare, Chrissy Healey

Agile Marketing in 4 Steps

October 17, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

The modern marketing organization shoulders broader, more complex performance expectations than ever. Marketing leaders must build a diverse, adaptable range of team capabilities, while keeping their brands competitive amid rapid marketplace shifts.

Hosted by: Elizabeth Shaw

Microsoft Teams Deployment Strategy and Roadmap

October 22, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Most Office 365 customers increasingly consider Microsoft Teams a must-have. For IT, this presents both a rare opportunity and a challenge. They're tasked with deploying Microsoft Teams, a new innovative collaboration product, across the enterprise.

Hosted by: Larry Cannell

Key Digital KPIs To Demonstrate Business Value

October 22, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

CIOs and their teams must demonstrate and articulate digital business value through concrete metrics. Digital Key Performance Indicators (KPIs) need to focus on specific business outcomes.

Hosted by: Paul Proctor

The Power of AI: Real AI Use Cases

October 23, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Artificial Intelligence (AI) use cases reveal lucrative, disruptive, surprising, revolutionary, differentiating and inspiring stories across a wide range of industries and regions.

Hosted by: Erick Brethenoux

How Digital Disruption Impacts Your Business

October 23, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Disruption is an opportunity if you act, a threat if you watch, and always a reminder to stay diligent. CIOs and other executives must figure out how to recognize, prioritize and respond to disruption.

Hosted by: Chet Geschickter

Digital Supply Chain Roadmaps That Drive Business Value

October 24, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

As digital redefines business models, organizations turn to digital supply chain roadmaps to a chart a path to new business value.

Hosted by: Michael Burkett

State of Blockchain

October 24, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Blockchain conversations often lack clarity about its full technology capabilities and current state. A significant disconnect exists between market expectations and reality.

Hosted by: David Furlonger, Rajesh Kandaswamy

State of Cloud Computing and Its Next Disruptions

October 25, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Cloud computing is now an integral part of IT. Yet, even after more than 10 years, confusion around cloud remains rampant. Cloud initially was disruptive primarily to IT itself.

Hosted by: David Smith

Powerful Storytelling Techniques That Communicate Strategy

October 29, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

CIOs can be more effective at changing minds with storytelling rather than rational argument. Strategic storytelling focuses on "narrative thinking" and how it effectively communicates strategies in a digital world.

Hosted by: Monika Sinha

Change Your Application Development Process to Survive Disruption

October 30, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00

Digital business dramatically changes how organizations must deliver software capabilities that support business goals.

Hosted by: Dennis Gaughan

2018 Risk Management Leadership Vision

October 30, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Is your organization truly safe? Digital business continues to challenge the conventions of risk and security management. IT leaders must develop a clear vision and strategy that enable a coherent digital security program.

Hosted by: Jeffrey Wheatman

Effectively Deliver Workplace Solutions to Support the Organization

October 31, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Most IT operations are no longer sufficient enough to support digital workplace solutions that are delivered as a service, such as Microsoft Office 365 and G Suite.

Hosted by: Terrence Cosgrove

Enable Your Buyers to Boost Your Sales

November 05, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Today's B2B customers want less interaction with sellers. Customers seek more self-service options, displaying more trust in independently sourced information and engaging less with sellers.

Hosted by: Scott Collins

Top 5 Tools to Improve Product Management Decisions

November 05, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Accelerated technology cycles, frequent market disruptions and elevated customer expectations make product management decisions riskier than ever. Technology product management leaders can manage the risk with new tools and processes.

Hosted by: Andrew Johnson

The New Legal Operating Model

November 06, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

In-house legal teams are struggling to keep up with the rapid pace of business changes as they continue to rely on a historical "high-touch, one-to-one" approach.

Hosted by: Ross Gardiner

Overcome 8 Roadblocks to Scale Blockchain

November 07, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

The blockchain hype is not misguided. As with most catalyzing technologies, blockchain's hype resulted from a glimpse of a promising future that is not fully baked yet.

Hosted by: Avivah Litan

Cloud Opportunities for 2018 and Beyond (Airing in Portuguese)

November 08, 2018

Organizações de todos os portes não realizam mais experimentos com a cloud computing, mas usam a cloud para a execução de serviços que são essenciais aos seus negócios. Elas precisam de serviços de TI focados na cloud para garantir que os benefícios sejam obtidos e os riscos sejam controlados.

Hosted by: Henrique Cecci

New Data and Analytics Capabilities Critical for IoT Success

November 12, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Internet of things (IoT) data is both high volume and high velocity. Consider how billions of devices, outside your line of sight and generating oceans of events, will put added pressure on your ability to ingest, store and process data.

Hosted by: Ted Friedman

The 7 Principles of Continuous Adaptive Risk and Trust Assessment

November 12, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Can your security protect your success? Last year, Gartner introduced a new strategic approach for information security -- Continuous Adaptive Risk and Trust Assessment (CARTA).

Hosted by: Neil MacDonald

Top 10 Technology Trends Impacting IT Operations

November 13, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Infrastructure and operations (I&O) leaders, CIOs and CTOs struggle to maintain existing operations while also adapting to an ever-increasing array of new technologies that business leaders request.

Hosted by: Philip Dawson

The Top Drivers to Motivate Your Team

November 13, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Many IT organizations struggle to motivate highly tenured staff to become a digital-ready workforce. To be successful your team needs talent with a new skill sets, competencies and jobs.

Hosted by: Diane Berry

5 Actions to Take to Overcome Digital Disruption

November 14, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

CEOs and CIOs face unprecedented risk and disruption from emerging technologies and innovation. Now get the power to turn those disruptions to your advantage -- the Power of 5.

Hosted by: Helen Huntley

The 2018 Healthcare Supply Chain Top 25

November 14, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

How can your supply chain make people healthier and enable a healthy bottom line? Meet the 10th annual Gartner Healthcare Supply Chain Top 25.

Hosted by: Eric O'Daffer, Stephen Meyer, Lisa Callinan

Make Blockchain Work in Asia (Airing in Local Singapore Time)

November 15, 2018

2:00 PM SGT (1:00 am EST) Blockchain offers enormous promise, but how can you extract business value from it? While blockchain applications are seemingly broad, there are few successful business models or instances that provide ready-to-use templates.

Hosted by: Adrian Leow

The CMO Spend Survey 2018-2019

November 15, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

The Gartner annual CMO Spend survey is a strategic marketing bellwether that taps into the budget and spending commitments of CMOs in North America and UK.

Hosted by: Ewan McIntyre

Maverick: Digital Business and AI Revolution Will Kill Midsize Enterprises

November 15, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Will digital transformation lead you to extinction? Organizations of all sizes face pressure to move forward with digital business transformation.

Hosted by: Federica Troni

Use AI to Create Better B2B Customer Experience

November 19, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Artificial Intelligence (AI) can transform your customer journey.

Hosted by: Ilona Hansen

The Essentials of Data and Analytics Governance

November 19, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Governance is one of the most difficult challenges organizations face as they aim to drive business value through data and analytics programs. This data and analytics webinar examines the foundations for establishing effective governance.

Hosted by: Saul Judah

Drive Successful Digital Business Innovation With IoT (Airing in Mandarin)

November 20, 2018

20 November 2:00 PM Beijing Time (1:00 am EST) IT.

Hosted by: Milly Xiang

Secure Your Enterprise IT from IoT Onslaught

November 20, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Technical professionals charged with securing the enterprise face a unique and developing challenge - how to secure the proliferation of internet of things (IoT) endpoints within their organization.

Hosted by: Mark Judd

Maverick: What is the Opposite of Artificial Intelligence?

November 20, 2018 | EST: 12:00 p.m. | PDT: 9:00 a.m. | GMT: 17:00

Maybe the best way to take advantage of artificial intelligence (AI) is to hold a mirror up to it: "Rather than trying to work against human nature, I think we should be working with human nature," behavioral psychologist Dan Ariely said about the applic.

Hosted by: Svetlana Sicular

The Art of the 1-Page Strategy

November 27, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Developing a strategy has gotten easier over the past few yearswith 15 pages replacing hundreds. But even 15 pages can be 14 too many when trying to communicate how information and technology (I&T) contribute to enterprise success.

Hosted by: Heather Colella

Living With Digital: From Business Innovation to Societal Disruption

November 27, 2018 | EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Leading companies across varied industries move from "just" digital business to using technology to tackle society's larger issues. "Identity" becomes about who you are in the digital society.

Hosted by: Frank Buytendijk

Gartner Predictions for Robotic Process Automation (RPA)

November 28, 2018 | EST: 12:00 p.m. | PDT: 9:00 a.m. | GMT: 17:00

Over 70% of finance organizations have reported using or piloting Robotic Process Automation (RPA). Adoption levels are also growing beyond this constituency in many functional areas.

Hosted by: Frances Karamouzis, Arthur Villa

Top Recommendations to Design an Effective Governance Process

November 29, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Successfully implementing governance requires both leadership and execution. Great leaders are masters of process. They understand that executing governance programs requires process, discipline and creativity.

Hosted by: Heather Colella

The 2019 CIO Agenda: Secure the Foundation for Digital Business

December 10, 2018 | EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

The 2019 CIO Survey reveals that digital business is maturing from tentative experiment to application at massive scale. This transition demands new ways of doing business.

Hosted by: Chris Howard, Tomas Nielsen

On-Demand

CIOs, Here's How to Act Like a Digital Business Leader

On Demand

digital business efforts might think that they need to concentrate most on areas where the digital giants like Alibaba and Amazon excel: ideas, financing, technology, strategy, infrastructure and talent.

Hosted by: Christie Struckman, De'Onn Griffin

Technologies and Trends to Help Midsize Enterprises Gain a Competitive Advantage (This webinar has been cancelled)

On Demand

Midsize enterprises (MSE) are experiencing rapid growth, investment and productivity. MSE business leaders exude a high level of confidence which IT leaders can leverage to secure investment in key projects that drive company growth.

Hosted by: Mike Cisek

CIOs and IT Leaders: Prepare for and Survive a Change of Government

On Demand

Elections bring new political leaders and 2018 will see at least 18 new U.S. governors elected. These new leaders often have different ideas about what government should or should not be doing, how it functions and consequently, IT's priorities.

Hosted by: John Kost

Strategic Workforce Planning for Emerging Skills

On Demand

Artificial intelligence (AI) technology is rapidly evolving today's workforce, creating new roles and displacing others. Emerging jobs require more technical skills and greater levels of soft skills such as business acumen, teamwork and problem-solving.

Hosted by: Scott Engler

The Evolution of IoT and Its Impact

On Demand

Real benefits from internet of things (IoT) are displacing the hype. IoT adopters are working through the challenges of IoT project implementation in order to deliver compelling business value.

Hosted by: Nathan Nuttall

Panel Discussion: Top Emerging Trends in Sales Technology

On Demand

A robust suite of sales technologies is increasingly important in not only supporting and managing the daily operational and sales processes of B2B sales organizations, but also determining the overall success of the sales function and the company as a whole.

Hosted by: Adnan Zijadic, Tad Travis, Ilona Hansen, Melissa Hilbert

Align Legal Strategy With Business Objectives (Airing in BST Friendly Time)

On Demand

Legal departments spend significant time on urgent, but routine tasks, and fail to prioritize strategic planning. As a result, many legal departments base their plans on informal conversations with business partners. This method results in misallocated time and key issues being neglected.

Hosted by: Viktoria Boyle

Link Data to Business Outcomes

On Demand

This webinar introduces and explores a new toolkit recently published by Gartner. This toolkit is designed to help data and analytics leaders explain and communicate a clear link between a piece of data in a business application and a business outcome that a senior executive would recognize.

Hosted by: Andrew White

Drive Digital Transformation With Bimodal IT Organization (Presented in Japanese)

On Demand

IT IT IT2IT IT.

Hosted by: Yoshi Matsumoto

Create a Successful Product Strategy

On Demand

Product strategies are often not communicated to the team or documented. Failure to share a product strategy vision leads to misalignment, conflicting priorities, slow product evolution and a lack of focus, all contributing to poor results.

Hosted by: Eric Trenk

How Edge Computing Completes Cloud

On Demand

Edge computing is gaining attention and traction quickly. The edge is positioned as a topological design for delivering Internet of Things (IoT), a decentralized alternative to the cloud, or as a high level topology construct for saving money and reducing latency.

Hosted by: Bob Gill

Hype Cycle: 5 Emerging Technologies You Need to Know

On Demand

The Gartner 2018 Hype Cycle reveals five emerging technology trends that will profoundly shift our spaces, blur the lines between human and machine and enable organizations to connect into new business ecosystems.

Hosted by: Don Scheibenreif

Beyond the Data Warehouse: New Data Management for Analytics

On Demand

The traditional data warehouse still forms the foundation of analytics programs. However, as demand for new data types and use cases increases, data warehouse architecture must evolve to meet these demands in both distributed and centralized solutions.

Hosted by: Rick Greenwald

The Best Customer Loyalty Program Features

On Demand

If done properly, loyalty programs are an effective way to create and nurture a direct relationship with your customers. Gartner L2 evaluated loyalty programs of 96 brands in five verticals across several digital touchpoints to identify key attributes that drive successful loyalty program.

Hosted by: Evan Neufeld, Lili Meng

GDPR Mythbusters: How to Really Manage Privacy

On Demand

Despite nearly two years of preparation, Gartner sees many companies still struggling with the General Data Protection Regulation (GDPR). The May 25 start date has come and gone and this remains true: Proper privacy protection is about much more than mere sanction avoidance.

Hosted by: Bart Willemsen

Build a Successful Strategic Plan

On Demand

According to Gartner research, executives say that 56% of time spent on strategic planning is wasted. In this complimentary Gartner webinar, we share insights from our latest step-by-step guide on strategic planning.

Hosted by: Brook Selassie

Make Blockchain Work for Your Organization

On Demand

Blockchain offers enormous promise, but do you know how to extract business value from it? While blockchain applications are seemingly broad, there are few successful business models or instances that provide ready-to-use templates.

Hosted by: Adrian Leow

AI's Impact on Application Development

On Demand

As artificial intelligence (AI) technologies continue to rapidly evolve and mature, application development managers will find it increasingly necessary to master these innovations to deliver on next-generation IT challenges.

Hosted by: Mark Driver

Best Practices to Negotiate With Data and Analytics Vendors

On Demand

Data and analytics leaders are often caught in a conundrum on how to balance cost optimization and the advent of new technologies to renovate infrastructure. This webinar guides you through the most innovative pricing trends, licensing models and vendor negotiation best practices.

Hosted by: Ehtisham Zaidi

The Keys for DevOps Success

On Demand

There's a lot of hype around DevOps, but do you really understand what it means for your organization or what it entails? Increasing the speed of value delivery isn't as simple as saying you are "doing" agile or DevOps.

Hosted by: Bill Holz

Panel Discussion: Ways AI Transforms the Customer Experience

On Demand

Customer experience (CX) can drive business growth - or hurt it. If done right, CX can mitigate risk, integrate with emerging technologies, like artificial intelligence (AI), and give your business a competitive advantage.

Hosted by: Jessica Ekholm, Whit Andrews, Gene Alvarez, Brian Manusama

Create Customer Experiences That Are Omnichannel

On Demand

It is common for an organization to utilize multiple channels of customer/citizen engagement, including web, mobile, contact center, social media, direct sales, store fronts, and distributors, amongst others.

Hosted by: Gene Phifer

Transform Supply Chain for a Circular Economy Future

On Demand

Circular economy models enable businesses to achieve growth while conserving natural resources. Supply chain organizations have an essential role in orchestrating the shift to circular economy. Join this webinar for the first wave of Gartner research on this emerging topic.

Hosted by: Pam Fitzpatrick

A New People-Centric Leadership Style

On Demand

To succeed in turbulent and uncertain business environments, organizations have to adapt by being creative and innovative. This can be achieved by implementing a new kind of people-centric leadership that leverages agile and flexible relationships and collaborative work patterns.

Hosted by: Cassio Dreyfuss

New IT Operating Model Framework and Patterns

On Demand

The way IT orchestrates its people and process capabilities is no longer enough to keep up with digital demands. CIOs and IT leaders need to lead and partner with the business to radically change the IT operating model and optimize how the entire business operates.

Hosted by: Simon Mingay

The Framework to Digitally Transform Your Financial Service

On Demand

The fast pace of change and disruption impacts all business, including the financial services industry. This webinar reviews digital transformation drivers for financial services firms and highlights the latest trends in this space.

Hosted by: Alistair Newton, Jasleen Kaur Sindhu