Webinars

Trends and Topics on Virtually Every Area of Business

Get actionable advice in 60 minutes from the world's most respected experts. Keep pace with the latest issues that impact business.

Featured Webinar

The Gartner Top 10 Strategic Technology Trends for 2019

Presented by: David Cearley

The Top Tech Trends for Midsize Enterprises

February 19, 2019

EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: Mike Cisek

As midsize enterprises (MSE) experience a phase of rapid growth, investment and productivity, business leaders exhibit a high level of confidence. IT leaders can leverage this confidence for investment in key projects that continue to drive company growth. In this complimentary ...

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Build a Career - Not Just a Job

February 19, 2019

EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Hosted by: Christie Struckman

Professionals like you tend to devote a lot of time to your job, but not enough to your career. The complexity of managing your work and personal life impedes your ability to find time to devote to yourself so you can identify what you really want and work towards a career that s...

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Rethink Personalization for Maximum Impact

February 20, 2019

EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: Alex De Fursac Gash

CMOs are placing big bets that personalization will break through all the noise and clutter of branded messaging. Most CMOs either have ambitious investment plans or are already spending on personalization-related tech and data platforms and staff. Yet, some do not realize that i...

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Decision Management: What It Is and Why You Need It

February 20, 2019

EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Hosted by: W. Roy Schulte

Companies make millions of operational decisions every day, and thrive or decline based on the quality of those decisions. Decision management is a rapidly maturing, systematic discipline with techniques and tools that improve structured business decisions. Yet, many business man...

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Reduce the Staggering Cost of Poor Operational Decisions

February 21, 2019

EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: Dennis Gannon

The cost of financially unsound decisions is staggering and the current finance-business partnership model is only making matters worse. The Gartner finance research team studied 70+ finance-business partnership practices worldwide to uncover how the best organizations are solvin...

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The Art of the 1-Page Strategy

February 21, 2019

EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Hosted by: Heather Colella

Strategic planning is at the heart of every enterprise, and CIOs are often concerned with aligning information and technology activities with the business strategy. Companies that are leaders in digital business do not distinguish between "business" and "IT" - there is one story ...

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The Gartner 2019 CIO Resolutions

February 25, 2019

EST: 10:00 a.m. | PST: 7:00 a.m. | GMT: 15:00

Hosted by: Mary Mesaglio , Mark Raskino

Join us as we examine the Gartner list of 2019 CIO New Year's Resolutions with a view to what you should be thinking about this year. This is the 16th year we've published this list and it includes personal leadership challenges, digital business challenges and some emerging tech...

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Debunk AI Myths and Misconceptions

February 25, 2019

EST: 11:00 a.m. | PST: 8:00 a.m. | GMT: 16:00

Hosted by: Saniye Alaybeyi

The hype around artificial intelligence (AI) has led to many myths. As a result, business leaders are often confused about what AI can do for their enterprises. When implementing AI projects you must be able to separate reality from myth to achieve success. In this complimentary ...

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The Gartner Top 10 Strategic Technology Trends for 2019

February 26, 2019

EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: David Cearley

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next 5 years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to tho...

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Make Buying Faster for the Business

February 26, 2019

EST: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 16:00

Hosted by: Ben Federlein

Today's enterprises must operate faster than ever before. More than 70% report the rate of change has increased and they expect it to go higher. There are many causes of this acceleration, but one theme is constant: Business leaders are frustrated by their organizations' inabilit...

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Top Application Architecture Trends That Enable Digital Business Transformation

February 27, 2019

EST: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 14:00

Hosted by: Anne Thomas

You want to capitalize on digital business opportunities, but your current application estate holds you back. How do you adapt your core application systems to enable you to take advantage of new opportunities? To leverage digital business ecosystems? To exploit big data? To deli...

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3 Secrets to Scale Innovation Beyond Pretty Prototypes

February 27, 2019

EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: Erik Van Ommeren

There is a lot of focus on the front end of innovation -- how to come up with and develop great ideas -- but what about the back end? Too many useful, even transformative ideas die when they need to be scaled across the enterprise or customer base. In this complimentary webinar, ...

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Leverage Labor Market Analytics to Advance Talent Acquisition

February 28, 2019

10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: Scott Engler

With digitalization profoundly disrupting every industry right now, how can you ensure your organization is set up for success? Join this complimentary TalentNeuron webinar with Gartner expert Scott Engler to learn how the best HR leaders are leveraging external labor market inte...

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2019 Top 10 Technology Predictions for CRM and Customer Experience

March 04, 2019

10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: Olive Huang

Customer experience (CX) forms the core of an organization's digital transformation. Often at the start of their CX journey, enterprises pursue a "digital-first" customer engagement strategy that introduces lots of innovations and changes to their technology stack. The 2019 Gartn...

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Digital Banking Platforms: Balance Risk Tolerance With Strategy

March 05, 2019

EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00

Hosted by: Stessa Cohen

Pursuing a digital banking transformation strategy does not mean you give up business optimization. You must pair a digital banking platform with organizational change. Digital banking platforms facilitate empathy and monetization of data, and you must be transparent to different...

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Getting Started With Chatbots, Virtual Assistants and Conversational Platforms

March 11, 2019

EDT: 9:00 a.m. | PDT: 6:00 a.m. | GMT: 13:00

Hosted by: Magnus Revang

The use of chatbots and virtual assistants is exploding across the enterprise. Conversational platforms now make an impact on customer service, employee productivity, marketing, HR and boardroom decision making. In this complimentary customer experience webinar, we look at the us...

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Embrace "Shadow IT" to Accelerate Digital Execution

March 12, 2019

EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00

Hosted by: Simon Mingay

"Shadow IT" is on the rise, and resistance is futile. It no longer makes sense for the IT organization to be the sole provider, broker and gatekeeper for Information and technology (I&T) capabilities. CIOs must adapt the IT organization's role and the I&T operating model to engag...

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Selecting Blockchain Technology for Your Use Case

March 12, 2019

EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Hosted by: Avivah Litan

While many blockchain projects languish, Gartner sees promising multi-company projects spurred in part by a need for a shared single version of truth (SVOT). This single version is enabled via audit trails of immutable data. In this complimentary webinar, Gartner expert Avivah ...

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Taking the Quantum Leap - Fact, Fiction or Fantasy

March 13, 2019

EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Hosted by: Matthew Brisse , Mark Horvath , Martin Reynolds

Quantum computing could deliver great value in some applications, but the physics is nascent, the horizon uncertain and hype in abundance. IT professionals must understand how to align quantum computing with business needs. In this complimentary Gartner webinar, we present fact-b...

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21st Century IT Budgeting: Distributing Responsibility for IT Spending

March 18, 2019

Hosted by: Debra Curtis

IT is the second-most critical resource for any business executive, with only people ranking higher. However, if theres no accountability on the demand side, IT costs run out of control! Put IT spending decisions where they belong with 21st Century IT Budgeting. IT must transpare...

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RPA Reality and Effective Delivery Strategy for CIO (Airing in Japanese)

March 19, 2019

Hosted by: Yoshifumi Abe

14:00-15:00 JST (1:00 am EST) RPARPARPA RPACIORPA.

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How Midsize Enterprises Can Exploit AI and Data Monetization

March 19, 2019

Hosted by: Alan D. Duncan

Business and IT leaders in midsize enterprises (MSE) must respond quickly to changes caused by digitalization so they can increase sustainable business performance. In this complimentary webinar, Gartner Research Vice President Alan D. Duncan illustrates how successful mid to sma...

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The Gartner Top Strategic Predictions for 2019 and Beyond

March 19, 2019

Hosted by: Daryl Plummer

Continuous change drives instability and often overwhelms us. To cope with this change, we must learn to find order in chaos and see how seemingly unrelated trends actually overlap to affect our plans and solutions. In this complimentary webinar, Daryl Plummer presents the Gartne...

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Enable Connected Digital Experiences With a Customer Centric DXP

March 20, 2019

Hosted by: Jeffery Skowron

A digital experience platform (DXP) produces connected digital experiences through a centralized platform. By aggregating and integrating with CRM, commerce and marketing functionality, a customer-centric DXP can consistently deploy and support digital customer experiences across...

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Leadership Vision 2019: Infrastructure & Operations

March 20, 2019

Hosted by: Milind Govekar

Infrastructure & Operations (I&O) leaders must actively drive growth and success across the enterprise by helping to scale digital initiatives. Join this complimentary I&O webinar to craft a strategy for 2019 and beyond that transforms your leadership, technology, processes, oper...

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Shape Culture to Support Organizational Transformation

March 21, 2019

Hosted by: Iliyana Hadjistoyanova

While 96% of companies are in the midst of organizational transformations -- including M&A, business model changes, strategy shifts and digitalization -- two-thirds of planned changes are unsuccessful. Often, cultural barriers and change resistance cause this failure. Communicato...

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Leadership Vision for 2019: Enterprise Architecture and Technology Innovation Leaders

March 25, 2019

EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00

Hosted by: Philip Allega

Enterprise architecture and technology innovation leaders are key enablers for digital business, accountable for balancing the risks and benefits. In this complimentary Gartner webinar, we help you set a successful 2019 strategy and reveal the steps you must take to enable digita...

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Top Trends Driving Change for IT Services

March 25, 2019

Hosted by: Helen Huntley

The IT services market is in a state of disruption. Services capabilities expand addressable markets and create opportunity for differentiation, but not all service offerings create the same growth and profit opportunities. In this complimentary webinar, we break down the current...

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Look To The Consumer For The Next Big Trend In Your Supply Chain

March 26, 2019

EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Hosted by: Thomas O'Connor

In the past, technology first gained significant traction in the business world. Now, consumers often drive new technology adoption. Just look at Uber, your iPhone or even blockchain. Watch this complimentary webinar to get insights into what this trend means for your supply chai...

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Data Storytelling With Multi-Experiences

March 27, 2019

EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Hosted by: Marty Resnick

Data storytelling promises a more engaging means of communicating findings and situational awareness than reporting or data visualization alone. Data storytelling combines data visualization with narrative techniques across multiple experiences and channels. This complimentary we...

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The 2019 Analytics and BI Magic Quadrant Highlights

March 28, 2019

Hosted by: James Richardson , Rita Sallam , Cindi Howson , Austin Kronz

The modern analytics and business intelligence (BI) market continues to rapidly grow with new innovations in augmented analytics. When modernizing your traditional BI environment, you face myriad vendor choices, from well-established mega-vendors to start-ups, and it may be diffi...

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Panel Discussion: Keys to a Winning AI Strategy With Strong Governance

March 28, 2019

EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Hosted by: Van Baker , Whit Andrews , Svetlana Sicular , Saniye Alaybeyi

If your top executives are still asking, "what is artificial intelligence," then you are already behind your competition. IT and business leaders must work together to devise a solid artificial intelligence (AI) strategy that will create new opportunities now and into the future....

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Data and Analytics Governance: Whats Broken, and What We Need To Do To Fix It

On Demand

Hosted by: Saul Judah

nce practices that are adaptive to business context and enable the realization of business opportunities. Traditional approaches to governance of data and analytics are no longer sufficient, especially in the face of changing market dynamics, new regulations and cyber threats.

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Storytelling for Success: Techniques and Ideas That Create Enthusiasm

On Demand

Hosted by: Ed Gabrys

CIOs must continuously describe and promote complex, complicated and technical concepts as they attempt to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into at...

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Peer Perspectives: Current and Future Technologies in Customer Service

On Demand

Hosted by: Sarah Dibble , Lauren Villeneuve

Customer service is a hotbed for new technology and innovation, but today, having so many innovations - across channels, voice-of-the-customer tools, infrastructure technology, and workforce engagement - threatens to overwhelm even the most progressive service leaders. Gartner wo...

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Are You Ready for the Future of Work: Gartner Talks With Futurist Tamara McCleary

On Demand

Digital disruption poses a constant threat, but also creates a constant opportunity. In this live video interview-style webinar, Tamara McCleary, CEO of Thulium, Keynote Speaker, Futurist, and Top 1% Global Influencer, takes on our -- and your -- questions about the future of wor...

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Messaging Approaches to Create Buying Urgency

On Demand

Hosted by: Hank Barnes

Buying decisions often come down not to a choice of products, but a choice of projects. This creates an imperative to instill urgency as part of messaging and sales discussions. In this complimentary webinar, Gartner expert Hank Barnes explores the new buying dynamics and messagi...

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Strategic Framework for AI Use Cases by Industry

On Demand

Hosted by: Jorge Lopez , Moutusi Sau

CEOs recognize the strategic potential of artificial intelligence (AI), but most AI applications today deliver incremental improvements to operations. Many CIOs struggle to translate technology into terms that resonate with business strategy setters. The Gartner AI strategy frame...

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Digital Workplace Hype Cycle: Explore the Future of Work

On Demand

Hosted by: Matthew Cain

The Gartner Digital Workplace Hype Cycle features a unique blend of emerging applications, technologies, roles and governing concepts that will substantially impact the future of work. Looking out 10 years, the Hype Cycle aggregates HR-centric innovation profiles (such as worker ...

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Live Webinar

On Demand

Hosted by: Rob Schafer

Testing Live Webinar.

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From IT Operations Manager to IT Business Leader - The Rite of Passage for CIOs (Airing in Portuguese)

On Demand

Hosted by: Cassio Dreyfuss

da organização de TI. É quando, tendo otimizado suas operações internas, ela se volta aos negócios, visando uma ativa participação na estratégia de negócios. CIOs precisam compartilhar essa visão e liderar a organizacão nesse caminho.

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Top 10 Data and Analytics Trends That Will Change Your Business

On Demand

Hosted by: Rita Sallam , Donald Feinberg

Strategic technology trends have significant disruptive potential over the next 5 years. You must examine your business impacts of these trends and appropriately adjust investments, business models and operations or else your company is at risk of losing competitive advantage to ...

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Adjust Selling to 2019's Buying Realities

On Demand

Hosted by: Brent Adamson

What changes in customer behavior will most impact sales leaders in 2019? Join Gartner expert Brent Adamson for this complimentary webinar as he explores the key changes in customer behavior and what they mean for sales organizations in 2019. Find out what buying realities sales ...

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Keys to DevOps Success

On Demand

Hosted by: Peter Hyde

There's a lot of hype around DevOps, but do you really understand what it means for your organization or what it entails? Increasing the speed of value delivery isn't as simple as saying you are "doing" agile or DevOps. DevOps applies agile principles of discipline, collaboration...

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Create a Successful Product Strategy

On Demand

Hosted by: Eric Trenk

The lack of a documented product strategy can lead to protracted internal debates about roadmap priorities, diluted investments, frequently shifting focus and insufficient product innovation. In this complimentary strategy webinar, Gartner expert Eric Trenk presents a practical a...

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Top 2019 Priorities for Customer Service & Support Leaders

On Demand

Hosted by: Sarah Dibble , Lauren Villeneuve

Gartner surveyed customer service and support leaders to understand their most pressing problems and priorities. In this special complimentary webinar led by Valerie Streets, we share the results of this survey to help you benchmark against other service organizations. Learn what...

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Modern Network Threat Detection and Response

On Demand

Hosted by: Anton Chuvakin

Join us for this complimentary security and risk webinar, as Gartner expert Anton Chuvakin looks at the key practices related to modern network security analytics. We review various modes of traffic analysis and the use of traffic data for detection and response. Discover how you...

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What the Digital Workplace Will Look Like in 2028

On Demand

Hosted by: De'Onn Griffin

Will intelligent software and AI-powered robots join humans at work by 2028? CIOs must anticipate how trends in business, society, technology and information will converge to change where, when, why and with whom we will work in a digital business. In this complimentary webinar, ...

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Build an Effective AI Strategy: An Introduction (Invite-only)

On Demand

Hosted by: Soyeb Barot

Enterprises that incorporate analytics expertise and emerging artificial intelligence (AI) technologies into their AI strategy will see the most benefit. The ideal approach should embrace and extend the state of existing data, architecture, and resources. This approach helps lead...

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Encore - Panel Discussion: 2019 Marketing Predictions

On Demand

Hosted by: Christi Eubanks , Ewan McIntyre , Charles Golvin , Maureen Mullen

Four destabilizing forces will reshape Marketing in 2019 and the years ahead. Do you have a strategy that will drive success in the face of these challenges? In this special encore video webinar, a panel of Gartner Marketing experts reveals the four destabilizing forces that will...

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Data & Analytics Leadership and Vision for 2019

On Demand

Hosted by: Debra Logan

CEOs now view data and the analytic insight derived from it as the key to success. This gives data and analytics leaders a massive opportunity to deliver transformational value to the enterprise. In this complimentary data and analytics webinar, Gartner expert Debra Logan explore...

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Build Support for Moving From Projects to Products and Agile

On Demand

Hosted by: Bill Swanton

Over the past year, IT leaders have shifted from asking "should I move from projects to products" to "how do I get the organization to change." Many people in lines of business, executive management and even IT will be uncomfortable or even combative about making the switch from ...

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2019 HR Executive Priorities

On Demand

Hosted by: Leah Johnson

A tightening global labor market, emerging social and economic trends, and new competitive threats challenge HR leaders to create new strategies to achieve their organization's critical priorities. Attend this complimentary webinar with your HR leadership team to gain access to o...

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Culture Shift

On Demand

Hosted by: Daniel Sanchez Reina

obstacle to scaling digital business. CIOs, and executives in general, find culture hard to understand and even harder to change. The journey of changing culture starts when you address it formally, and happens through an intentional series of small changes. Use Gartner's PRISM ...

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Virtual Briefing: Transform the IT Workforce (Public Sector)

On Demand

Hosted by: Daniel Sanchez Reina

Talent and skills are the top internal constraints to meeting digital goals. Government senior leaders must effectively transform the IT workforce to be equipped with the talent and skills needed to achieve digital objectives. Join us for an exclusive, invite only, video Virtual ...

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The Business Impact of AI and How to Get Started

On Demand

Hosted by: Alexander Linden

Exclusive Executive Programs Content AI is one of the most versatile technology area in recent decades. Understanding it, knowing its applications and limits, and the different paths to adoption will be critical for all professionals ranging from business leaders to software engi...

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Digital Platforms: The Role Data and Analytics Plays in Their Success

On Demand

Hosted by: Andrew White

Data and analytics will drive every business moment and business outcome improvement. In this complimentary data and analytics webinar, Gartner expert Andrew White unveils new research that defines and demystifies the emerging data and analytics platform, and shares a clear road ...

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Top Ten Strategic Technology Trends for 2019

On Demand

Hosted by: Nick Jones

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to ...

View now
Panel Discussion: 2019 Marketing Predictions

On Demand

Hosted by: Christi Eubanks , Ewan McIntyre , Charles Golvin , Maureen Mullen

Four destabilizing forces will reshape Marketing in 2019 and the years ahead. Do you have a strategy that will drive success in the face of these challenges? In this unique live video webinar, a panel of Gartner Marketing experts reveals the four destabilizing forces that will mo...

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Gartner Predicts 2019: Midsize Enterprise Perspectives for Digital Transformation

On Demand

Hosted by: Alan D. Duncan

Digital transformation and the growing influence of digital business models mean that CIOs in midsize enterprises must reimagine themselves, their teams and their services to remain relevant. In this complimentary webinar, Alan Duncan explores the "must do" factors that Gartner a...

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Hype vs. Reality of AI, Data Science and Machine Learning

On Demand

Hosted by: Austin Kronz

Data science, machine learning and artificial intelligence (AI) have the potential to make a profound impact in a data-driven business, but only if IT leaders can navigate through the hype. In this complimentary AI webinar, Gartner expert Austin Kronz breaks down the differences ...

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Break Through 3 Culture Barriers to Create Change

On Demand

Hosted by: Christie Struckman

Many CIOs believe the culture they have today is not what they need moving forward. Yet, culture feels like a big barrier that is difficult to understand, let alone change. In this complimentary webinar, Gartner expert Christie Struckman reveals the 3 attributes of culture that f...

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The Top 10 Emerging Trends and Technologies Driving the Future of IoT

On Demand

Hosted by: Nick Jones

What are the top 10 emerging trends and technologies that will drive the Internet of Things (IoT) over the next five years? In this complimentary IoT webinar, Gartner expert Nick Jones dives into a wide array of IoT concerns, including on-chip identity, security, and AI ethical I...

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The 10 Habits of Customer-Centric Organizations

On Demand

Hosted by: Gene Alvarez

An improved customer experience often sits high atop the list of intended digital business outcomes. Technology innovations and digital transformation need to be planned and executed under a customer-focused vision, enterprise-wide governance or informed customer experience strat...

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