What 10 technology trends are making the biggest impact in government?
Gartner's 2021 technology trends for government offer public sector leaders the potential to accelerate digital innovation. Government CIOs and technology leaders can use this research to assess the impact of these trends on their post-pandemic digital strategies to improve operational performance and program outcomes.
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Digital maturity in government remains low. Government CIOs recognize the value of digital government transformation and understand that their agencies must be agile and innovative to succeed, but struggle to be responsive in developing and successfully completing digital initiatives. Agencies need a digital change agent to enable them to harness the power of data and drive efficiency.
Data is at the heart of the digital government transformation. The transition to digital government requires careful planning and a focus on outcomes. To be successful, government CIOs must guide the digital journey, tackling both the strategic and tactical challenges with a relentless focus on using and sharing data to make government services more proactive, and its operations more efficient.
Gartner provides leadership support across the federal, state and local government sectors to help leaders and their teams improve organizational efficiency and drive digital government transformation. Our data-driven expertise enables leaders to manage talent, make critical business decisions, displace costs, and mitigate risks to agency and department missions.
The opportunity has never been greater for government CIOs to help lead their organizations through this period of uncertainty, and in the process, become a world-class digital government. This research outlines the 10 common traits of a master CIO to help you become a dynamic and inspirational leader.
Digital transformation in government is practically impossible when business models are inflexible and not easily disrupted. CIOs can increase their effectiveness and influence by managing transformation hype while continuously delivering solutions that optimize government services.
Data shows governments have low to moderate maturity for delivering public services in the digital age, with rigid service delivery models and ineffective metrics. Government CIOs can use this research to have a greater impact on the digital transformation of their organizations.
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