Future of Work Reinvented

Returning to the Workplace — Differently

We have a once-in-a-lifetime chance to rethink our workplaces, work models and workflows from the ground up. Let’s not waste it. And let’s not forget what’s at stake.

We’re reinventing the future of work every day and it’s time to be more intentional about it — whether employees are working at home, remotely, in reimagined on-site locations or some combination of the three.

Our research shows that 75% of hybrid or remote knowledge workers say their expectations for working flexibly have increased, and four out of 10 employees are at risk of leaving if you insist they return to an in-person office environment.


Redesigning Work for a Hybrid Future

39% of knowledge workers could leave if you insist on a 'hard return' to fully on-site work.

Use this eBook to dispel hybrid workplace myths and learn realities like:

  • If you insist on a return to fully onsite work, you risk losing talent.
  • Human-centric design, featuring flexibility and empathy, is what drives productivity and engagement.
  • Hybrid workforce models don’t risk diversity, equity and inclusion; in fact, they can help.
  • There are ways to offer employees flexibility, even when location isn’t flexible

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    Empathy lies at the heart of a productive future of work — unless business leaders remain blind to the facts.

    The strategic and operational intent of business leaders must be to deliver good outcomes for both employees and employers, provide and produce flexibility, and deliver and demand equitable treatment and opportunity.

    82% of employees agree it is important that their organization sees them as a person, not just an employee.

    96% of HR leaders are more concerned about employees’ well-being today than before the pandemic.

    55% of employees say that whether or not they can work flexibly will impact if they will stay.

    55% of employees are high performers when provided radical flexibility over where, when and with whom they work vs. 36% of those working 9-5 in the office.

    Human-centric work design — featuring flexible work experiences, intentional collaboration opportunities and empathetic management — can increase employee performance by as much as 54%.

    Employees tell us what they want the future of work to be: human, hybrid and equitable. Smart organizations will listen.

    The proposition you offer your employees now — even as you plan and execute your reopening strategy — is what will determine how much and how well they contribute to your enterprise ambitions, especially around digital. We’ll continue to define work through terms like remote, distributed, automated and unbounded, but it’s time to evolve the “future of work” from a meme to a promise.


    EP 1: Reinventing the Future of Work

    When, how and where will employees return to work? Employers have a once-in-a-lifetime opportunity to reinvent the future of work. In this interview, Gartner experts discuss what’s at stake for organizations as they make decisions about the way work gets done.


    EP 2: Tackling Your Return to Workplace Strategy

    What are companies doing to encourage (not require) vaccinations? How do you convince a skeptical CEO of the benefits of a hybrid work model? What qualities will make managers great in the future of work? In this interview, Gartner experts discuss how to tackle your return to workplace strategies and communications.


    EP 3: Will Innovation & Collaboration Survive Hybrid Work?

    Will your employees have trouble collaborating and innovating with colleagues in a hybrid work environment? Whether employees are in the office or remote, you can introduce 4 collaboration tools to help them succeed. In this interview, Gartner experts discuss the future of work and how to unlock innovation and collaboration.


    EP 4: How to Offer Work Flexibility When Location Isn't Flexible

    While some organizations were able to shift workers to remote, what about employees who needed to be on-site? Whether on a manufacturing floor or in a retail store, some employees are not able to work from home. But organizations have begun to embrace flexibility and autonomy for these employees in different ways. In this interview, Gartner experts discuss new ways to offer work flexiblity for on-site employees.


    The Future of Hybrid Working

    Gartner Research Director Alexia Cambon talks about the future of hybrid and what that means for how we think about how we work.

    There’s no going back and it’s becoming clear many do not want to. Let’s reinvent the future of work and create more value for everyone.

    Get access to this level of insight all year long — plus contextualized support for your strategic priorities — by becoming a client.