Gartner Digital Workplace Conferences

You Can Change Work

The power to change how work gets done is in the hands of digital workplace leaders, and the stakes have never been higher. Organizations must redefine culture, connection, and creativity to thrive in a world of hybrid and flexible work.

Whether you’re responsible for digital workplace strategy, applications, architecture, infrastructure, or operations, we’ve got you covered. Join us at the Gartner Digital Workplace Summit as you lead the charge to change work.

Gartner Digital Workplace Summit
18 – 19 March 2024  |  San Diego, CA
10 – 11 June 2024  |  London, U.K.
27 – 28 August 2024  |  Tokyo, Japan

10 takeaways to strengthen your digital workplace initiatives in 2023 and beyond.

Gartner Digital Workplace Summit

Elevate your digital workplace strategy as you rethink work.
What's covered

Join a world class community of digital workplace leaders, architects and IT executives. The conference offers a mix of insights and research-backed sessions to help you cut through the hype, dive deeper, and drive results.

Who attends

Digital workplace leaders

  • Create and execute an effective digital workplace strategy while driving digital transformation.

Architects

  • Create and execute an effective digital workplace strategy while driving digital business transformation.

IT leadership

  • Uncover critical insights on the impact of new technology on workplace strategy.

Application leaders

  • Provide an integrated employee experience to make business applications easier and more effective to use.

I&O leaders

  • Improve the hybrid work experience, automate operations, innovate with infrastructure and deliver improved digital workplaces.

I find the topics relevant, inspirational and valuable — something I can take back to leadership and effectuate.

Eric Marks

Deputy CIO, National Labor Relations Board

Gartner digital workplace conferences give you the unbiased advice to create a digital workplace transformation strategy as you rethink work

Gartner Digital Workplace Summit was built for IT executives and digital workplace leaders. The conference offers a mix of insights and research-backed sessions to help you cut through the hype, dive deeper, and drive results.

Find content aligned to your roles below

Create and execute an effective digital workplace strategy while driving digital business transformation

Build cross-enterprise strategies with facilities, IT and HR leaders. Demonstrate ROI for digital workplace initiatives and measure effectiveness. 

Uncover critical insights on the impact of new technology on workplace strategy

Learn how to change IT’s traditional approach to mobile devices, services, applications, standards and tools. 

Support new ways of working after a business transformation

Ensure business architecture supports the digital workplace vision. Create an architectural roadmap for successful digital workplace initiatives.

Provide an integrated employee experience 

Design, build and maintain custom and role-specific services and applications. Address the needs of an increasingly mobile workforce.

Two digital workplace trends

The intersection of talent and technology is what we call workforce digital dexterity. Ensuring that employees are able to exploit changes in the technology landscape is a team effort requiring coordination between team managers, HR, facilities management, and IT and business unit executives.

Distributed work is a highly flexible model of work as it relates to when, where, how and who is doing the work. It infers fluid team structures as teams come together and disband as work needs to get done. Cohesive small team “units,” which persist in time, can also be encountered.

Digital channels and a collection of everchanging cloud-sourced, personal and team productivity applications — what we call “the new work hub” enables distributed work.

The shift to hybrid places an even greater importance on DEX. But the path to improved DEX is also a challenging one: think less about your end users, and more like your end users. Organizations are supporting an increasing portfolio of digital workplace technologies that can be pivotal to delivering a differentiated employee experience. But most employees report they put forth unnecessary effort to use data or technology for work. Not even a quarter of employees (22%) feel IT-provided technologies make it easy to do their work. Delivering a positive digital employee experience (DEX) increases employee engagement, improves satisfaction and work effectiveness with applications, and accelerates employees’ adoption of new ways of working.

Gartner predicts that by 2024, 60% of large global organizations will try to address employee experience needs by deploying at least five digital workplace technologies.

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