Gartner Digital Workplace Summit - Cancelled

29 September 2020 | Tokyo, Japan

Cancellation of Gartner Digital Workplace Summit 2020

Due to continued uncertainty over the coronavirus (COVID-19), Gartner and the health concerns and challenges in traveling to an in-person event, Gartner has decided to cancel the Gartner Digital Workplace Summit, scheduled to take place in Tokyo, 29 September 2020.

We have contacted all registered attendees, exhibitors, and partners with details for their individual situations. If you were registered for the conference and need additional assistance, please contact us at

Gartner Conferences are going virtual.

While Gartner Digital Workplace Summit has been cancelled in 2020, Gartner will run a number of our remaining 2020 conferences virtually, featuring the world-class independent insight and advice from Gartner experts and outside speakers.  

Click here for more information.

Challenges at a Pivot Toward Digital Workplaces

The digital workplace is entering a new phase. COVID-19 hastened the adoption of recent innovations in technology for collaboration/communication, and the ease of the shift to remote working has shown that these technologies, as had been expected, can significantly improve individual and organizational productivity. As a result, workplaces are changing ever faster. The new digital workplace is characterized not only by technological innovations, but also the need for changes to human systems, including improvement in digital skills, greater curiosity and proactivity, and shifts in organizational culture.

Gartner Digital Workplace Summit will suggest actions to develop a digital workplace and advice, for IT and workplace leaders focused on work-style reforms.

See 2020 Gartner Digital Workplace Summit Brochure from here.

The future of work

Be the first to hear emerging trends and latest predictions surrounding the future of work.

How-to guidance

Leave with an action plan to build your organization’s digital workplace of tomorrow.

Real-world solutions

Explore the latest technologies changing the digital workplace landscape. Meet face to face with knowledgeable representatives.

The Gartner difference

Gartner is the world’s leading research and advisory company. We equip leaders and their teams in every major business function with the indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Across every industry and enterprise size, Gartner provides the expertise needed to tackle your key initiatives, stay ahead of competition and grow your organization’s value.

Calling all digital workplace leaders

Are you looking for the skills and knowledge to develop a digital workplace strategy needed for productively thriving in digital business? At Gartner Digital Workplace Summit, you’ll interact with Gartner and industry experts, cutting-edge solution providers and peers workplace strategy needed to productively thrive in digital business? At Gartner Digital Workplace Summit, you interact...

  • Digital workplace leaders create and execute an effective digital workplace strategy while driving digital transformation
  • HR/general affairs department leaders encourage strategies with tools and insights from case studies
  • IT leadership understand the impact of new technology on workplace strategy
  • Architects support new ways of working after a business transformation 

Tracks at a Glance

Access the latest Gartner research specifically designed to help digital workplace leaders accelerate productivity and agility. Each track has a particular area of focus to help you deliver on what matters most to you and your organization. 

Track A

Plan, Deploy and Manage Your Digital Workplace Program

Focuse on understanding how to identify, define, prioritize and communicate business-relevant digital workplace capabilities.

Track B

Build Employee Experiences That Are Engaging and Inclusive

Explore how to build and activate a comprehensive employee journey to yield greater ROI for your digital workplace program.

Track C

Shape the Future of Work

Prepare for the road ahead and map out future of work for your organization.

Track D

Lead Teams, Build Culture, Advance Skills

Our spotlight track helps you hone your leadership skills and harness the power of collaboration with teams across the business to deliver impactful results.