Gartner Digital Workplace Summit

27 – 28 August 2024 | Tokyo, Japan

In-Person Experience

Join a world-class community of digital workplace leaders, architects and IT executives

Gartner Digital Workplace Summit 2023 addressed the most significant challenges that digital workplace leaders face as they redefine the culture, connection and creativity of work.

At the conference, the top 5 priorities that digital workplace leaders discussed included how to:

  1. Create a Digital Employee Experience
  2. Champion Digital Skills
  3. Connect Everything to Value
  4. Develop Workforce Digital Dexterity
  5. Focus on talent to drive the Future of Work

We hope you enjoyed the 2023 Gartner Digital Workplace Summit!  If you missed it, be sure to explore what was covered at the conference.

The program for the 2024 Gartner Digital Workplace Summit is underway and we look forward to sharing details soon!

Bring your team to maximize learning — participate in relevant sessions together, or split up to cover more ground and share your take-aways later. Learn more about attending as a team.

Create and execute an effective digital workplace strategy while driving digital business transformation:

  • Demonstrate ROI for digital workplace initiatives.
  • Promote outcome-based metrics and new models for measuring effectiveness.
  • Adapt digital workplace strategy and programs to respond to external and internal dynamics.
  • Enhance employee experience by bridging IT, HR and facilities.

Support new ways of working after a business transformation:

  • Redesign the workplace experience to enable work inside and outside the office.
  • Create an architectural roadmap for successful digital workplace initiatives. 
  • Analyze where and how employees work to streamline activities.
  • Recommend organizational changes necessary for digital workplace success.

Uncover critical insights on the impact of new technology on workplace strategy:

  • Drive new work-from-home standards and mobile initiatives. 
  • Optimize for cost on an uncertain economic timeline.
  • Co-develop best practices with the business. 
  • Protect and secure the organization’s information while providing access from anywhere.

Provide an integrated employee experience to make business applications easier and more effective to use:

  • Adapt to the new demands of remote and frontline workers.
  • Eliminate barriers to remote team collaboration.
  • Enable innovation, experiments and new use cases.
  • Improve user experience to drive technology adoption and productivity. 

Improve the hybrid work experience, automate operations, innovate with infrastructure and deliver improved digital workplaces:

  • Enable cloud-powered digital experiences for the distributed enterprise.
  • Modernize digital workplace technology infrastructure and operations while controlling costs.
  • Gain insights into the technology experience of employees to drive automation.
  • Ensure the correct mix of enterprise PCs and virtual desktops.

  • Roundtable sessions.* Join your data and analytics peers from leading organizations and various industries to discuss relevant topics inspired by the latest research in these small-group sessions, moderated by a Gartner expert.
  • Peer conversations. Join peer-to-peer discussions organically throughout the conference. With over 200 digital workplace leaders, discover how others are tackling the challenges you face every day.
  • End-user case studies. Detailed and documented case studies, by Gartner invitation, reveal lessons from your peers during their own organization’s implementations.
  • Social engagements. Have fun and build new business relationships with peers as you engage in welcome receptions and special evening events in varied settings.

Network with experts and peers

At Gartner Digital Workplace Summit, attendees have the opportunity to connect with Gartner experts, industry-leading digital workplace leaders and architects. Exchange ideas and experiences with others in similar roles or from similar organizations.

Build new relationships, broaden your perspectives and uncover ways to solve problems alongside other digital workplace leaders. When you engage with like-minded peers, you find opportunities to share your ideas and experiences. 

Prioritize what to accelerate, unlock resources for digital investments, make meaningful cultural changes and so much more. No matter where you are on your digital business acceleration journey, we’re here to help you get to your destination faster — with confidence.

Lean back and listen
Expect the best speakers, brightest minds and the latest big ideas. These sessions provide the inspiration and actionable insight to transform your mission-critical priorities into business results.

Highlights 

  • Guest speakers. Hear firsthand from guest keynote speakers and guest speakers about their experience.
  • Solution Provider sessions. When you’re looking to address a specific issue, these strategic roadmap presentations and user-case studies provide real-world advice.

Lean in and engage
Facilitated by Gartner experts, these sessions challenge you to solve problems together, exchange viewpoints and get to the core of the business imperatives that drive you and your peers.

Highlights:

  • Workshops.* Small-scale and interactive: Collaborate with peers by taking the most important topics and learning how to apply them to your business in these small-scale and interactive sessions.
  • Contract Negotiation Clinics.* Negotiation is an art. At the conference, learn how to negotiate the best contracts for your organization, regardless of vendor size.

*Preregistration is required. These sessions are available to end users only. 

Our unbiased Gartner experts help you advance your most critical priorities through industry-leading insights, guidance and tools. Tap their unique expertise to make faster, smarter decisions. 

Gartner one-on-one meetings. Meet one-on-one with Gartner experts for tailored advice to help you achieve your most critical priorities. These popular meetings offer you the undivided attention of a Gartner expert who will listen and guide you on the matters most critical to your success.

Ask the Expert sessions.* Topic-driven sessions provide a more intimate discussion forum, featuring one Gartner expert and end-user peers posing questions.

*Preregistration is required. These sessions are available to end users only; space is limited.

Changing Work

The power to change how work gets done is in the hands of digital workplace leaders, and the stakes have never been higher. Organizations must redefine culture, connection and creativity to thrive in a world of hybrid and flexible work. Get ready for the future of work by radically transforming and advancing your digital employee experience to optimize the impact of your technology and talent.

Building an effective digital workplace to dynamically support new ways of working requires decisiveness, more influence, an inventive mindset, and a holistic view of lessons from the past, with a vision for the future. Join us at our 2023 conference for the latest research and Gartner expertise to help you succeed.

Gavin Tay

VP Analyst and Conference Chair

2023 Tracks at a Glance

Attendees had access to 30 sessions of the latest Gartner research specifically designed to help digital workplace leaders meet the demands of the future. Each track had a particular area of focus that helped deliver what matters most to you and your organization.
Track A

Lead and Execute a Digital Workplace Strategy

An effective digital workplace strategy doesn’t just deliver on an organization’s vision — it amplifies it. Digital workplace leaders must determine how to provide business capabilities that enable employees to work effectively in a changing world.

Track B

Optimize Technology to Get Work Done

New ways of working depend on using new technologies to their full potential. Workers need the right tools to communicate, collaborate and deliver results. Effective digital workplace leaders must optimize existing workflows, introduce innovative technology to the productivity portfolio and manage change.

Track C

Construct Solid Infrastructure and Operations Foundations

Modern digital employee experiences are built on infrastructure and operations that support work from anywhere. With a secure foundation for mobile and endpoint technologies, digital workplace leaders enable frictionless access to essential devices and rapidly evolving technology services so workers can be effective no matter where they are.

Track D

Power a Connected Digital Employee Experience

The future of work depends on driving organizational and cultural change so that employees are both engaged and empowered to drive growth. A balance of personal and team growth, incentives and recognition, freedom and accountability, communication and connection, automation and human augmentation is crucial within a framework of deliberate design.

Questions?