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Adopt Outcome-Driven Digital Workplace Metrics
Thursday, 27 August, 2026 / 11:00 AM - 11:30 AM JST
About the Session
Traditional Digital Workplace metrics often focus on activity rather than outcomes, treating symptoms instead of solving root issues. To drive meaningful change, Heads of Infrastructure & Operations must shift toward Outcome-Driven Metrics (ODMs) that reveal the impact of digital initiatives on employee experience and business value.