Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past two years. In this session, we will provide practical guidance on the top 10 ways to improve DEX.
Speaker Bio
Dan Wilson
VP Analyst
Dan Wilson helps clients improve the digital employee experience (DEX) through research on technology management tools. These include:
-Endpoint management (includes patching, analytics and automation)
-DEX tools
-SaaS Management platforms (SMP)
Dan also advises clients necessary changes to charter, organization, roles, processes, metrics and measures, and more to evolve IT support or end-user computing into a modern digital workplace.
Dan also leads the research that helps clients assess current and desired future state digital workplace maturity and align maturity with their leadership's ambition for the digital workplace. With this knowledge, we can build a roadmap that prioritizes investments to achieve their mission critical priorities.
Additional research areas include:
-Employee enablement to drive adoption of new technologies and boost workforce digital dexterity.
-Agile approaches to the digital workplace, which we call continuous endpoint engineering.
-Deploying and enabling Microsoft 365.
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-Endpoint management (includes patching, analytics and automation)
-DEX tools
-SaaS Management platforms (SMP)
Dan also advises clients necessary changes to charter, organization, roles, processes, metrics and measures, and more to evolve IT support or end-user computing into a modern digital workplace.
Dan also leads the research that helps clients assess current and desired future state digital workplace maturity and align maturity with their leadership's ambition for the digital workplace. With this knowledge, we can build a roadmap that prioritizes investments to achieve their mission critical priorities.
Additional research areas include:
-Employee enablement to drive adoption of new technologies and boost workforce digital dexterity.
-Agile approaches to the digital workplace, which we call continuous endpoint engineering.
-Deploying and enabling Microsoft 365.
Tuesday, 29 August, 2023 / 12:15 PM - 12:45 PM JST
Top 10 Ways to Improve the Digital Employee Experience
Wednesday, 30 August, 2023 / 11:15 AM - 11:45 AM JST
Digital Workplace Maturity: Myths, Trends and Facts
Digital workplace leaders often ask how their maturity compares to others, how to make the case for additional funding and how to prioritize investments. Many also fall prey to common myths and are unaware of the trends in digital workplace maturity. This session highlights myths and trends from client interactions and facts from our digital workplace maturity model and assessment tool.