Gartner Theme: The AI Agent Reality Check: Separating Hype From Value

• Evaluate how reliability and accountability should shape agent autonomy decisions

• Highlight governance, oversight and architectural foundations for scalable agent adoption

• Identify AI agent use cases that balance business value with acceptable risk

The AI Agent Reality Check is one of Gartner's key themes examining how organizations can separate the promise of agentic AI from the realities of enterprise adoption. While AI agents have become a focal point for innovation and investment, many organizations are still determining where these technologies can deliver meaningful value and where risks related to reliability, accountability and governance remain too great. 

Join Gartner analyst Erick Brethenoux to explore where AI agents can deliver value today, how autonomy should be earned through demonstrated reliability, and what governance mechanisms are required to scale responsibly. Learn how to identify your organization's "Goldilocks Zone" for agentic AI adoption and build a pragmatic strategy that delivers business outcomes without sacrificing control.

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