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The Empathy Trap: Shifting From People-First to Performance-First Management
Thursday, 08 October, 2026 / 03:15 PM - 03:45 PM BST
About the Session
Empathetic management is seen as key to effective leadership, but it can undermine objectivity — nearly half of managers now prioritize employees over business needs. Yet, this approach doesn’t boost employee experience satisfaction. Join this session to learn how managers can foster strong, productive relationships without falling into the empathy trap that puts employee and business interests at odds. Discover strategies for balanced leadership that drives both engagement and results.