Telia Company, a major player in the telecommunications sector, recognized how Gartner’s framework: Outcome-Driven Metrics (ODM) could be a valuable change to the traditional security metrics, as well as being a valuable supplement to existing KPI’s and security controls assessments. The presentation will offer valuable insights into Telia’s complex and fascinating Outcome Driven Metrics (ODM) journey, beginning from a point of limited visibility and progressing to the achievements realized today. Highlighting key learnings along the way and additional perspectives on ODM for the future.